Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Arrived in good condition👍
I take it third time. Lightweight and comfortable. Thank you.
Very nice sneakers although I think they carve small... I asked for a number more and still and everything seems small to me...
Thank you all well.
They arrived well and I put them on a couple of times and everything was fine
it is very beautiful. I'm so glade
Thank you very much my sister love the shoes. I recommend the product
Topp
Wooooow, I loved it, super cheap price, very comfortable, nice color,
This is the third color I buy, I like them, they are comfortable and light
Excellent product. Arrived earlier than expected
Wow which shoe is perfect! Rest in madness, recommends!
Should have bought 40 size😵💫Small scale
My favorite! I order the second already. Weightless, wash well in the washing machine, very comfortable!
Very product arrived quickly
Hello, basket. basket very well received, I also ordered another pair which still did not arrive and, we make believe that I asked for another delivery time, c is wrong, on the contrary, I am retired, at home and I look forward to receiving it. I hope the package is not wrong. Thank you, very cordially
From pardavejui. I'm not sure what you're looking for. Greitai primate. Pardaveja remenduoju.
good 👍🏼
Super accurate wing photo, my happy girl light and comfortable
25 cm took size 40. I take the second ones. Perfectly washed in the machine. Crystal White!
It's very nice .. received very fast.. Thanks .
Ordered 42 size, fit tight
fantastic shoes light weight but true size highly recommended
Very comfortable! I love them
Fit