Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I love these very comfortable shoes
Lightweight, comfortable, size in size. Suggest buy
Very light, comfortable, the size is exactly the same as in the description (we took three pairs for different ages-everything is perfect)
Very fast delivery, he liked them very much. Nice and comfortable.
Good comfortable shoes. Size fits exactly. I wore 42, ordered 43, thought that they were not small. And they turned out to be big. Order size in size
Super size in size
Delivery of the trochs in Kiev. Vidpovis tables rozmiriv. I am infected with the waders!
Normal shoes for that kind of money
Delivered quickly, items as described.
Size 9.5 fits usa size 10 female
I had already tried them, I chose this new color for summer. They are very comfortable and easy to put on
received fine! Comfy shoes and pretty accurate in size ..Thank you friend!
An apology I Said k had not received it but my husband received it the article very well
Of course light as down, 38 grew. take 39 Chinese♀️
Comfortable, cute tapuli) for your 39 right 8,5. Very fast deliveryFor the first time in all my orders. Thank you store for your efficiency!
Super. Look cool. Very, very light, comfortable, do not feel on the leg. I don't want to shoot))) I have a rather special foot wide in the area of the knuckles and a slightly narrow one in the ankle, but they fit perfectly, there would be seven stars, I would put all seven. Thank you. Maybe I'll even order another color.
My wife liked it, I just advise you to buy an extra number, because it was tight for the numbering here in Brazil.
Came to another city
My size 36 is 6,5 too big, well, or with a footprint to wear))
I order for the 3rd time, the store is at a height, at 24 cm the foot ordered a 7.5, free, the very thing is for the summer, a little smell is present, ordered in the PB on February 9, received on March 21, the track was tracked. The slippers themselves are perfectly washed in a typewriter, for 2 years she wore one pair, constantly washed, nothing fell off and did not peel off. Recommend!
I have size 40. Ordered 40 came well. On my broad leg is what you need. Thank you
Very comfortable and the shipment was very fast.
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All OK
all good