Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
He looks good quality.
Button is pressed the sound without four LED lights time flow each time with several color automatic enter
It arrived amazing fast well protected mind had already bought an earlier mind that unfortunate mind was lost in the parcel but now it did come I tried it already on Bluetooth and it works pretty well the very pretty colors
Excellent product and quality
Mouse norms, the only one does not hold the charge for a long time, but also charges quickly.
Fast and Accurate all ok
Super!!! Thank you.
Mouse fire
Order quick look top quality
It looks comfortable and light, I'll use it and comment later on how I'm doing, for now it was very agile the shipment
Awesome! Totally silent. I really like it! I did not communicate with the store. The item was shipped quickly.
Great mouse! The backlight is beautiful, bright, the button is soft, without clicking. Delivery sooo fast and straight home! Seller and recommend!
Appearance at all 100, but not yet tried!
A grade
Everything is fine for now, I'm happy.
The product corresponds to the description, the keys to the touch are velvety, very pleasant feeling and the fingers do not slip. The download of the mouse driver occurred instantly, as on a stationary pc (win 10), so on the laptop (Win 7). The backlight constantly changes color, very cool. The mouse came with a charged battery, so the store plus: I did not have to wait for it to be charged. I'm happy with the goods, I recommend the seller!
This is the first time i have bought the best product . Thank you a lot
Very comfortable and quiet mouse, apparently everything works properly
I arrive today and in good condition, and it works well. I like me
Norms
I love it!! fast delivery, I ordered yesterday and I received it today.
The mouse came in a cardboard box, charged, complete with a cable. I'll write about the work.
Very satisfied I recommend
100% recommended.
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