Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It's perfect!
The mouse is good. Works great. The buttons are quiet as described. I'm happy with the purchase.
thank you for the service
In principle, I'm happy, it's a pity that the backlight can not be controlled
The mouse is excellent, I order the second race already familiar
Quickly delivered. Silent clicks
Fast delivery by courier. The mouse is quiet. Only the wheel clicks.
Delivery is fast, the mouse is comfortable, I take the second time, I would still work for a long time. The first year worked exactly.
My daughter, came to Paris Shvidko. Taking not SBY. Ale vidguki is good, you know it's quiet, you won't be nice to anyone!
Good product!
Excellent quality! Quiet pressing of the buttons. Fast shipping. Recommend
Very good budget mouse. Was surprised that it's actually a good quality mouse. The click is very silent. You have to get used to it cz the click is rapid. Highly recommended. Movement is very smooth.
OK
The goods came by courier to Ekaterinburg very quickly in 4 days. Excellent product, I recommend
Looks great, the buttons are silent, in the hand lies perfectly. :)
I ordered a girl first, and then when I came and ordered myself a rug. Everyone is satisfied, a pleasant mouse. The main two buttons are almost silent, the rest are cladding, but this is not critical. The main chic quiet sound. The mouse is quite sensitive, at first the case is unusual, but it actually accelerates the work and in the games of the team. Thank you for the product.
All OK
Mouse top! In the hand lies perfectly, very quiet-you can't hear the clicks of the lumps and PKM at all! Only the side buttons have the sound of clicks, of course, for someone it can be a minus🤔But as for me-the mouse is perfect for streams!
This is the second mouse, the first still works without complaints. The backlight, of course, does not turn off, but the color switching is smooth, not annoying. On this mouse made the mode switch button opaque... Why?!.. Earlier it was immediately clear how much DPI was selected. Pluses for me: "silent" main buttons; convenient location of the "back" button is near, no need to reach, it is pressed naturally; the mouse is moderately heavy. Minus-there is no "two poks" button, you have to click with the left button... ;-)
Super Mouse! I took my husband especially for playing LoL-he went very well. Quiet click of the main buttons, beautiful backlight, low price. Reached Minsk in three weeks. In operation for about a year, works perfectly. Cable textile, durable. Recommend!
Good quiet bear recommend
Not what I expected, but the PKMS and LKMs, when pressed correctly, are quiet (but not what I expected), but all the other mouse buttons (including the button on the wheel) crack so that the ears are stuck.
the mouse is great, I am ordering it for the second time, the first mouse worked for 4 years, the middle button is broken
not first time. really silence mouse. good for when all family sleep. thx.
Good Mouse, super quiet, pleasant in hand