Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Before that, I used such a mouse for 5 years, played a lot of games, worked well for 5 years, then I started to fail the cursor, but I changed it again for such 5 years I think perfectly considering a lot of very use. Satisfied. Delivery to Lithuania 2 weeks
Fire!
Everything is fine, it glows, silent
This is my second of this same mouse my old one is still working after 1.5 years i just wanted a spare one
My favourite mouse because of its silence, form and design
I already take it 3 times. With active use, it lasts about a year. Then begins to slip a double click. But otherwise fire. For this price a pretty good sensor. DPI is enough for 1080p. There are no disruptions. The response is good. You can be joking if you are not a cybercatlet. Comfortable grip and quiet click.
The mouse is great. Ergonomic shape, lies perfectly in the hand, the upper surface is smooth and pleasant to the touch, the side edges are made of ordinary plastic with a grooved surface. The right and left keys are very quiet, the side keys are also not very loud, the click is comparable to a normal office mouse. From the disadvantages I note a short cord and a terrible smell of plastic. Delivery is fast, only 10 days. I am satisfied with the purchase, I can safely recommend the product and the seller.
Ordered 26.10, store sent 27.10, received in Kaliningrad 09.11. Description corresponds, working condition, bought for 785 rubles. Overall satisfied.
It was two weeks before Moscow. The light of the mouse does not attract strong attention, it changes colors. Pressing the keys is quiet. There are two side support keys. The material is pleasant to the touch, it does not slip in the hand
The mouse came pretty quickly. I order 2 times, LKM PKM and the wheel is quiet, which is very like. Clicks are great. For KS Dota enough for the eyes.
Ordered 27.10.20 came 9.11.20 (13 days) the quality is normal. China does not smell. If anything, then add. Seller recommend
The goods came 28 days before UFA. The box was slightly crumpled, the goods are whole. Nice stuff. The main buttons are silent (well, almost, do not click). In the hand lies comfortably. For the office, that's it.
ok, second time I buy it
Everything is OK.
Very fast shipping and great product. I love this mouse! Thank you. I will order from this seller again.
Good Mouse, quiet function is excellent
Thank you store
Arrived in 14 days, already had and it lasted 2 years
For men's hands small and easy for games. For work will go to 4 with a minus, I will give the shoulder.
Everything works fine. As in the description.
Good Mouse, really silent and without unnecessary heaps. But I order the second one, because The first stopped recording presses after 1,5 year of use
A leírtaknak megferel, uzéletesn mð ködik :)
Arrived pretty fast. The mouse is beautiful and the most pleasant, very quiet. Recommend
Mouse norms, cord desires the best. The PKM and LKM are almost noiseless, the sides and the wheel are noisy.
Everything is fine! 100% matching!