Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK
The goods came by courier to Ekaterinburg very quickly in 4 days. Excellent product, I recommend
Looks great, the buttons are silent, in the hand lies perfectly. :)
I ordered a girl first, and then when I came and ordered myself a rug. Everyone is satisfied, a pleasant mouse. The main two buttons are almost silent, the rest are cladding, but this is not critical. The main chic quiet sound. The mouse is quite sensitive, at first the case is unusual, but it actually accelerates the work and in the games of the team. Thank you for the product.
All OK
Mouse top! In the hand lies perfectly, very quiet-you can't hear the clicks of the lumps and PKM at all! Only the side buttons have the sound of clicks, of course, for someone it can be a minus🤔But as for me-the mouse is perfect for streams!
This is the second mouse, the first still works without complaints. The backlight, of course, does not turn off, but the color switching is smooth, not annoying. On this mouse made the mode switch button opaque... Why?!.. Earlier it was immediately clear how much DPI was selected. Pluses for me: "silent" main buttons; convenient location of the "back" button is near, no need to reach, it is pressed naturally; the mouse is moderately heavy. Minus-there is no "two poks" button, you have to click with the left button... ;-)
Super Mouse! I took my husband especially for playing LoL-he went very well. Quiet click of the main buttons, beautiful backlight, low price. Reached Minsk in three weeks. In operation for about a year, works perfectly. Cable textile, durable. Recommend!
Good quiet bear recommend
Not what I expected, but the PKMS and LKMs, when pressed correctly, are quiet (but not what I expected), but all the other mouse buttons (including the button on the wheel) crack so that the ears are stuck.
the mouse is great, I am ordering it for the second time, the first mouse worked for 4 years, the middle button is broken
not first time. really silence mouse. good for when all family sleep. thx.
Good Mouse, super quiet, pleasant in hand
Great game Mouse, my grandson likes it very much, I recommend the seller.
Great mouse, nimble and quiet. Here they write that the backlight cannot be turned off. I don't know, I didn't delve into it. But she's happy, maybe she'll start freaking out later.
Juge cool bear I recommend before buying USIM. :))
Ordered on September 28th. Received in the Yaroslavl region at the cash desk in Pyaterochka on October 14. The mouse is beautiful, comfortable, quiet. In the work did not try, I will add a review later.
Karoch mouse top, really quiet (even very). Those who think she's a little quiet, you're wrong. She's sooooo quiet. But a little luftitis. This problem is solved by a rug. Delivered quickly. To Irkutsk 8 days. Courier directly to the door. Karoch mouse top рикаминдую!!!))))!)!))!)!
Delivery a couple of days by courier to the door. Sent SMS with courier number and delivery time. The mouse works, the main buttons are silent. Kaifu.
Excellent mouse, silent and durable
Cool Mouse, clicks are not heard, backlight modes are switched. Mat big
its very good. worth the buy.
I'm not taking it for the first time. Mouse good
Arrived as promised. Silent click.
Sikentious as in the description. Light. Responds very well to movements. Very satisfied. I recommend