Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
super good Fine mouse
Works very well
Alles super.
Thank you. Works.
ok
It's practical two cities. I will repeat the description, the buttons are silent, and from the middle the button "wheel" of the Thrones bielsh guchne. It's three modes.
ok
Excellent goods, delivery fast
genial
The mouse arrived on time averaged 23 days. Soft meets the expectations. Works well for both werilles and also for Bluetooth mobile and desktop great. Will buy another
all as described, easy to charge, quick to tether with the laptop and quiet in its clicks. It does feel a little plasticy, but its a mouse not gold bullion so pretty happy with it
It took 10 days to reach Spain. Exactly the same as in the image. At the moment it works. No need to contact the store.
A good mouse for this money. Works without interruptions, via Bluetooth. The order was received in a week at the Post Office (Correos office). I'm happy!
Looks good product I haven't tried at the moment bought for work we will see good durability to buy
Mouse cool, ergonomics is excellent, to the touch is very pleasant, quiet
It feels good quality, it's very light. Connected via wireless very fast on Windows 10, no need drivers
I seems that bluetooth doesn't work, but its maybe my fault, I have tried it for only 2 times. The USB connector works great. No problem
Mouse working, delivery to SPB fast. In the hand lies comfortable, the scroll wheel is not noisy. The top of the mouse is covered with something similar, pleasant to the touch. Perhaps this coating will quickly come off and/or be branded. Time will show.
Good Mouse
Note charging MICRO USB not USB-C :(
perfect
goud mouse , works good
GOOD
As for me, a store from the general name would have to remove Bluetooth.
All super. Ordered on Sunday evening, we Tuesday before noon Courier has provided shipment.