Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As described. Thank you.
Perfect.
The package arrived a little damaged, the mouse no. Silent, something elongated too. As described
All good. Thanks.
Super satisfied
item conform, but not tested
Excellent mouse, I recommend
Received, but every one should precisely choose the product as there are TWO different models (one wireless & other with bluetooth button) Regards.
I'm happy. I do not know how to keep the charge will
Works quietly, charges for an hour like. Looks cheap, but I also liked the technique. Good Goods. Let's see how much more.
Quick purchase experience, no, the following, rapidísima
The mouse does not slow down! No! On the uneven surface))) very comfortable, I recommend delivery from Moscow to Voronezh 6 days from the date of payment of the order.
Mouse working.
The mouse is good, the keys are really quiet. Well, it would just be cheaper...
Corresponds to the description. I took it from Bluetooth. On Bluetooth connected without problems. For how much is enough charging-it is not yet clear. Pressing the keys is quiet and pleasant. Of the minuses, except that glossy paint-thought it would be matte.
Everything is fine. The quality is very good. Connected everything without problems. Price quality is consistent. I recommend to buy.
Came quickly in 12 days. Packing is good. The laptop was easily connected. I tried to phone by Bluetooth. Works. The buttons are quiet. The mouse is comfortable. Let's see what resistance to leather fat.
Cool Mouse, worked already out of the box, charged at 54%! Purchase/delivery: 13.11.20/22.11.20-China/St. Petersburg, this is nonsens, for such an inexpensive thing! The mouse works from the Bluetooth, it is convenient, T to the uesby slot in the computer is free. I'm buying a second one, I'm very happy! Thank you to the store, he is a great fellow! All health!
Mouse Super For worked immediately, let's see how much will last!
Cool pink mouse) normally works) inexpensive) like, charges) for long work did not check. And I will not) normal gift, I think so)
The goods are completely satisfied. The mouse lies in the hand very well and comfortable. It's very light. The store sent the goods very quickly, but he walked to me for 2 months. I'll upload the photo later.
Mouse-Super! Recommend.
Excellent mouse works properly. Delivered in 4 days.
Quiet buttons, color, can be charged Just came. After Operation I will add
60%