Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super shoes! Comfortable small
It's OK, but small
It's just fire fire. Girls take and will not regret. No defects, smell or flaws. The heel is not high took and they are mega super duper comfortable. You can run!!! On a big foot sat comfortably and do not press. Very soft. I will order the rest of the colors!Recommend!!!
Very beautiful! I was satisfied with the product! Thanks friend! Note: I bought the standard size 37 (35 in Brazil), it served perfectly. The off of the color is perolate! Very beautiful!
The order arrived a week earlier. My foot is 26,2, size 43 is close to it. If with caprons, then good. Well, they're still passing around.
Beautiful sneakers without a doubt, they are comfortable. I asked for two pairs apart from being inexpensive, they are of good material and they bring you some extra studs in case the others are spent
Beautiful... I just didn't make the right choice of size... But material, color, everything beautiful.
Quite normal, 41 Chinese skins 25,5 on the foot. Russian 39 is tight, I have an average foot-it does not look fire, but it will not come off for a long time...
Very lovely shoes, same as the pictures
My European 35,5 is 36, 37 just right, very beautiful color and comfortable shoes
Won🔥🔥🔥
very nice and comfortable, and fast delivery thank you
beautiful. Size as advertised
Excellent, I recommend widely!! I arrived in a timely manner. For me the brand bigtree is very good and comfortable
Excellent shoes and perfect on me, regular street shoe size,
Excellent, as published, very nice, arrived in 16 days
They are beautiful the only question is the NR I Shin 38 but this shoe 38 is very small. The order arrived before the expected time was fast and effective. Thank you very much
My mastev's shoes, I have collected all the colors, great shoe, comfortable heel
The shoes are very nice, they look very neat despite the fact that I ordered size 40, the foot is very tight, the heel is made of material that does not scratch
Beautiful and size corresponds
Small Tight
I recommend it
Perfect.
Beautiful feel good material