Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super shoes,, I like it very much, the leg in them looks graceful, neat, not bulky, miniature, walking very comfortable, the packaging is good, my foot is 24 cm. They sit perfectly, but it would be necessary to take 24,5 would be even better, I do not know what they are made of, (but clearly not genuine leather, although it is very similar), but they are so fleshy, I'm very very very satisfied, The delivery is generally Super, promised until May 26, arrived on May 9, only 2 weeks have arrived, thank the store so much for the great product, chic shoes, I really want them for a long time, thank you.
Great loafers!
Cool, soft, no tart, 22 cm 34 size is just right, worth 100% money, came very quickly in a couple of weeks
Size 39 for foot length 24,5 cm. the store is great, I mixed up the size 37, the seller changed to size 39. Lofer on the right.
Very cool. Fast Delivery
Very soft comfortable, though it was a factory defect-behind a curve seam on one shoe, but this is not noticeable if you don't look closely. Very satisfied, I took a size 39 on the 243, that is, 245mm sat perfectly
Great loafers. Came quickly, about two weeks later. The package is very reliable-Air box, each Lofer in an anthers, inside the liner to keep fit. For foot length 25 cm size 40 sat down perfectly. I'm very pleased. A huge gratitude to the store.
The loafers themselves are crazy, but they are small. For its 245mm, ordered 39 size, based on the store's table. Reordered 40 size
Read the reviews, wrote that 36 coincides with the Russian one, but received the shoes I was upset. By 36 are categorically small, this is 35 size ((((((((((and so the shoes are cool, soft. I'll leave my daughter to grow, I'll reorder.
Good shoes, comfortable, right size mesh. But it's not skin.
Good shoes. Practically odorless. 22 cm fit on the foot. Let's see how they will wear
Great loafers. I ordered second time. The first pair lasted more than 2 years, I had to change them only because the sole cracked. I am very happy with the purchase. Very soft and comfortable shoes.
Perfect, very soft and comfortable!!
Great loafers, soft, light, delivered in a couple of weeks
awesome
Not the first, they are cool comfortable
On the foot 25.5 size 41. The size grid is as described by the store. Odorless. Each shoe is packed in an anther, foam inside. Arrived in an air package.
Very comfortable, satisfied
I like it. Packed carefully. The size grid is clear and consistent. Did not communicate with the store. Ordered his daughter a second time. Can cooperate.
Very good, not wearing yet. soft
Fit perfectly. I have a foot of 25, 5 cm. Took 41R on a pink grid.
Good, only the size needs to be taken 2 more...
Comfortable, not heavy. 38 size took 39, fit very well
Excellent, I take it for the second time, the light ones have worn out again, very comfortable
Great!!!