Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really cool loafers! Thank you store!
Take the size in size, everything is fine, arrived quickly, recommend the product and store, thank you.
It is not sung if it is TSE shkina, All-Union, that 100% it is not good. From the top, maybe that and those Tilki are up on the azitsy, and the Insha is uneasily pressed. Ale Duge zruchni. For mine 26 cm, that time 42 p
The 25,5 foot (and the usual size 40) fit 41 sizes, a little wrinkled arrived, not critical, delivery 2 weeks before Moscow
Loafers are just a cannon. Leather. They don't rub anywhere, they run around easily. Ordered on the size grid of the store on the leg 25 cm took the size 40 and sat down perfectly. Recommend for purchase
Loafers are just super) on my size 38.5 guessed perfectly. Light, soft, like it :) thank you
I liked the shoes. Sit well on the foot 25,5 ordered 41 just. Very good, neatly packed, everything came intact and no crumpled backdrops.
Very soft, the skin is nice, sit well! Took 34R on the 22,5, came up. Thank you very much)
245 is a good 39 fit. It's my fourth purchase to buy around.
Heavy
The shoe is very beautiful and comfortable but the scale is not correct. Invited size 42 and it was really accurate ואפילו bit small. Normally I size 41
Love it. Very soft leather, nice off white color. Made very well. Thank you
This is my second order. My foot is 24,5 cm. Size 39 was small.. Reordered 40 large. Probably not my model. The table is not correct.
Very worthy. Packed perfectly. The Bolsheviks a little. On the foot 24,5 size 38 fly.
cute
The size did not fit my 36
same as the picture
Duge Class LoafersMʼyakyi, zruchni. Delivery to Kiev to fill the shvidka (16 days). I recommend mind
Love it
Fast, everything is clear. 38 size for 38 size. Wide leg, bones. I order a second pair. In August last year I ordered black, wore it without taking off, from August to October inclusive and all spring this year. Comfortable, leather, shape hold. To Moscow two weeks. Thank you
Wonderful loafers, I ordered the same for my daughter
It's good! For your money just right! Soft, comfortable. 38 size ordered 39, fit well. Fast Delivery
Dazzling and comfortable!!!!!!!!
Very good, the size is right, the suede is soft, comfortable, lightweight, I recommend
Packed well. There's a smell.