Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very worthy. Packed perfectly. The Bolsheviks a little. On the foot 24,5 size 38 fly.
cute
The size did not fit my 36
same as the picture
Duge Class LoafersMʼyakyi, zruchni. Delivery to Kiev to fill the shvidka (16 days). I recommend mind
Love it
Fast, everything is clear. 38 size for 38 size. Wide leg, bones. I order a second pair. In August last year I ordered black, wore it without taking off, from August to October inclusive and all spring this year. Comfortable, leather, shape hold. To Moscow two weeks. Thank you
Wonderful loafers, I ordered the same for my daughter
It's good! For your money just right! Soft, comfortable. 38 size ordered 39, fit well. Fast Delivery
Dazzling and comfortable!!!!!!!!
Very good, the size is right, the suede is soft, comfortable, lightweight, I recommend
Packed well. There's a smell.
Shoe stunning
Cool loafers, soft. The parcel arrived super quickly. Ordered 41 sizes for 25,5 cm of foot, sat perfectly. Thought they would look huge, in fact everything is decent, neat. You can't put on your bare foot, your legs will sweat, I think nylon socks will improve the situation a little.
Came very quickly to Omsk in 10 days, I buy the second, the first are white, size 39 corresponds to Russian 37.5-not wide, medium, soft and comfortable as slippers ..
Reordered a size larger. Now they sit like a part. I wear 39 size, 245mm foot, reordered 40 size
Great shoes!!! Soft, very comfortable.
Nice
I liked it, I fit the size of the grid, 24,5 cm, I took 39, the only inconvenience is that the edges rest on the bone on the ankle, but maybe this is my feature and loafers have nothing to do with it. And so, soft, comfortable. There is a smell, but not strong, no glue is visible, the lines are smooth, they were packed well.
Not leather. For this minus 2 stars. Who does not bother-take it boldly. Loafers are good. The color is milk. Comfortable. Soft insole. For your 24 cm took 38 size. It should have been 39. The length is good, I would like to be wider and more free. Plus it's uncomfortable to dress. If the leg is narrow, and 38, if it is wide or there is a better bone 39. In The Rain do not get wet.
Very good
I bought a 24,5 for my foot. Tokhi is too big, ale I will rule the mouth. Garna yakist
Very soft, comfortable, I wear the 40th, took 42, I did not lose, as for me the sewing, my leg is wide, I came up clear and my leg looks beautiful, does not increase. In short I am very happy and recommend everyone to buy, look at the size grid and order your size. Thank you store!!!
The shoes came quickly, like it very much, soft. But I wear 36 and I ordered 37, a little loose, probably it would be better to fit the size tighter, still 36.
Ordered a size in size and turned out to be small. They won't even part, they are very tight. You need to take a size larger. Ordered new ones.