Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very comfortable, satisfied
I like it. Packed carefully. The size grid is clear and consistent. Did not communicate with the store. Ordered his daughter a second time. Can cooperate.
Very good, not wearing yet. soft
Fast shipping super beautiful shoe comfortable ומחמיאה
Fit perfectly. I have a foot of 25, 5 cm. Took 41R on a pink grid.
I am simply enemy: and yakistya, and viglyad, and I will. I recommend it. In Ukraine came for 2 companies. Packaging is super.
Good, only the size needs to be taken 2 more...
Comfortable, not heavy. 38 size took 39, fit very well
Excellent, I take it for the second time, the light ones have worn out again, very comfortable
amazing loafers, thank you x
Great!!!
Great!
Loafers were delivered in 9 days to the Tyumen region. I really liked it. On its 37 grew the size (23,5) took the manufacturer's size 38, due to its high whip and the width of the 9,5's foot. Who has such problems do not take your size. This size is comfortable on the leg, do not fall off, soft, neat on the leg. I'll take the white ones again. I recommend, I took 2300 for sale.
Boots are small. The back is not reinforced. Soft. There is a smell.
Chic!! Size by store table!
Shoes are good, they fit perfectly, my fingers are comfortable, nothing is tight anywhere, but my foot is narrow, the size is 41 cm 25,5. The only thing I didn't really like, the back is soft.
For full size 40 took 41 times.-sat perfectly. Very soft, comfortable. This is not genuine leather!
Perfect! On a foot length of 24 cm and not a narrow leg, very comfortable, I took white ones here before, wore it on a bare leg and with nylon tracks, were comfortable from the very beginning for long walks! But I would like to deliver faster
On the viglyad of the nakivchereviki. Yak will be worn for an hour. Pidoshva has a bad smell of ale for money is not critical. Natural shkira ale i i will say i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i Rozmyrna Sitka Virna. For 38 rubles (24.5 cm) she married 39 rubles and was already. It is not a university, not a university, an estylka m'yakenka. Delivery shwidka.
The shoes are wonderful, light, soft. On the foot, 23,5 size 37 fits perfectly. packed Super. thank you store!!!
Chudovi shoes. Pervyly mʼyakyi, shkiryanov, yakisno seyti. Buli good pakatansi and niyak did not beat
Size in size are
Cool.
Really cool loafers! Thank you store!
Take the size in size, everything is fine, arrived quickly, recommend the product and store, thank you.