Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very nice super fast shipment
Order placed 14th Nov and received 20th Nov. Item mailed from Poland. Good service.
Looks great.
Nice watch
Super samé like on picture
Thank you. The goods came in 2 weeks
Love it, very accurate, well pleased.
Great, arrived with 23 days Pernambuco, loved the quality and weight donrelogio, recommend
Used a month. Built-in stopwatch is buggy, the arrow milliseconds in a couple of minutes becomes a stake. Now the hour shooter has moved away from the standard position. The quality does not correspond to the price tag. Barachlo should be cheaper.
PERFECTO
Very good
CONFORME A DESCRIPTION
The watch is good! Come quickly! Let's see how it will work!
Delivered by courier in 6 days!!!! Externally everything is cool, the box, the clock itself is good, put aside for a gift
Good product
Good
Quick delivery, looks nice
The clock is clear, but not original, as the store said, 16000₽ there will not, as in the beginning, they are price 3000₽, but at a discount it is appropriate, everything works and looks cool, just, why such a fraud, it is not clear, saved 2000₽ in Black Friday, I recommend in general, the clock fire, only don't understand, Why lie that they cost 16000₽, and now for 1000₽ sell
Very good watch all right and in your case
Great! In ekb came in 5 days, to the door, bought as a gift for Ng, so I have not used it yet, but I like it, heavy
Came very quickly, the courier brought to work, calling zahranen. All as in the photo. The arrows all work.
Everything is super, it came quickly, in 5 days! Packed in a branded case, included The screwdriver is small and a microfiber cloth. Watch fire, took 11.11 for 900 rubles, for such a price chic, heavy, thick. In general, I recommend the store and the goods!
Product identical to the photo. Great watch I love
Perfect product, delivery in time and no setbacks.
Nice convenient highly recommend