Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came fast, in mint condition
OK super************************
Very fast, such as the photo
Chic. Delivery by courier to the apartment. I really liked it. Recommend. Thank you all.
Very good
All came whole thank you
Boilers came very quickly, 11.11 ordered, 13.11 Came through IML. There's nothing to find fault with. Everything corresponds to the description, instruction in English, rag, mini screwdriver, club card. The store is handsome, though he did not communicate with him.
The clock came in two days, the delivery in Russia (came from Moscow), the arrows run, the clock is ticking, like everything is fine, I'll see how they behave in operation. The clock took as a gift to her husband.
Ordered 11.11., received 13.11. I brought a courier. The clock at first glance is not bad. let's see how. will be worn. Shop recommend. Thank you.
This watches is exactly the way you seeing it on the website and it is BEAUTIFUL and let's talk about the great services received from them outstanding. I am honestly recommend them eyes closed, if you want to buy do so. There delivery is also very quick from China to Canada I tough it was going to arrive 2 month later but not 1 week after ordering so that is more than GOOD!
Perfect, true to AD and very fast delivery Thank you
Top 20 delivery days
Thank you
Great thing...
As in the description
very nice watch. it is just beautiful.
Everything is perfect, super fast delivery. Fill your expectations.
came as described
The articula is such as its description, excellent product.
Very good product and in estimated time.
Very nice watch, arrived in its box and in perfect condition
Nothing to say, I arrive sooner than expected, and indeed. There's 11/10 the clock.
Beautiful. Excellent quality.
Hello I arrive in good condition, this very elegant and very nice thank you
I appreciate the shipment.