Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Mouse is very good, but there is one but, when ordering a Pacific mouse option, quiet only LKM and PKM. On the cable there is a braid, in order to increase its wear resistance. The quality of the box is average, but I think it is not particularly important for the mouse
Great podyaka seldoqiu, diyvala dovoli shvidko, for 14 dnev to Kiev. Pratzue Garno. Recommend.
Arrived with 19 days after posting!!! Super recommend, am Safe Harbor Bay.
Before the Barrow ~ 2 weeks, the parcel has not been tracked long, opened dispute, but on the trail of the day there was a movement on the track, the mouse is extremely comfortable, but I could not find my sensitivity, a couple of days and already got used to it. To order suggest
didn't test it yet. fast delivery
Item arrived in few days of Spain to Portugal, very good item.
Perfecto
All right, I send very fast.
Excellent mouse for your money
Mouse cool, brother appreciated
The product corresponds to the description, everything works,
Ordered on November 11 received 26 November 2020 Corresponds to the description. Checked everything works. delivery by courier .. very satisfied. Seller recommend.
The goods came quickly enough, track tracking. Recommend store
Sent quickly, the mouse was at me after 2 weeks, really noisy, works while quickly, let's see how it will behave with time.
All is as the description, works flawlessly, no to you fault. Recommend buying and salesman. Napewno still skorzystam.
Beauty!!! It's worth your money.
The goods are excellent. Delivery is long compared to other stores. The box is crumpled but not critical. Mouse whole without defects. It works very quietly. Compared to the old massive. Cool illumination. Great product recommend. That's only the delivery failed. Well, it's certainly not the store's fault.
The product is as explained and the lighting looks great as it is not abusive but is a quiet background light, well-adjusted DPI
It came quickly. The mouse is good, quiet, but sometimes it passes the left click and it crosses all its advantages. Insulting.
so much better then expected, can really recommend this mouse for gaming
Mouse fire!!!!!
The mouse came very quickly!
Healthy mouse, for a big hand. I came in a package-pupyrka whole and unharmed. Click quiet. Only click the wheel loud, but not critical. I like it.
Delivered by courier UPS. Mouse is very good, everything is ok.
Cool Mouse, I recommend