Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It wasn't the color I marked.
The Corduroy is very thin and the color very clear but well for the price that is quite good I'll buy this buyer quiet
The bag went very long that had to open a dispute, but after 3 + months, she still has me)
Good quality merchandise. Fast shipping.
Very nice
The quality is excellent, the seams are even, inside the white lining. Shopper does not look big, but very roomy
The goods took a long time, probably because of the pandemic situation
Super handbag
Handbag is super adorable and elegant, well made
Practical, cute bags for corduroy.
Nice bag. smaller than I thought
The bag is roomy, the quality is normal, for such a price even super
Handbag cute in its simplicity, finish also satisfactory, quality very, very good for the price
Perfect vde very good quality
Very simply practical I liked it just as the picture comes out
Pretty 8))
All as the description. Recommend.
Just like in the pictures. Pretty good terminations. I haven't used it yet but it looks pretty good. The same as the photos. I didn't use it still but it looks good.
Grade 10
It's a little smaller than I expected, but it's great, it's exactly like the picture.
The bag is very satisfied, well sewn, smoothly, without sticking threads, my favorite color, only, I would like a short hand
He's great!!!!
September 16 ordered, 20.11 came, very long. the color is awesome, but the photo will not pass. Color as in the picture from the store
Geras. gražus medžiaginis krepšys.ačiū
As in the photos, same color and good quality.