Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Thank you for the bag really liked, all as I wanted and thanks for the gift
The color is not as bright as in the picture, plus the goods came very much in a crumpled state
Bag quality, I like very much. Fast shipping.
Great bag. Came quickly, before the specified date. Good store. Recommend!
хорошая, вместительная сумка. Сшита хорошо, много отделов...
Delivery very fast here in Goiás. Early. Great quality bag.
Sent 18.09, came 28.09. I order not the first time-satisfied with the quality and price. The bag corresponds to the description, odorless, the accessories are all working, sewn neatly. I recommend the store and the store.
In 2 weeks got, zippers work good, belt long enough, very satisfied.
As described, the closures work perfect, and the matter looks tough, excellent quality. Delivery was fast, despite the times of pandemic.
Handbag came in Togliatti for 12 days! The quality is good, the material is pleasant, strong, waterproof. An excellent option for everyday life. Thank you very much to the store)))))
Everything is fine.
Thanks. The bag is good.
Delivery to Stavropol twenty days is very small but my wife liked
good
Bag Super! Delivery less than a month. Special thanks for the gift!
I liked it very much. Thank you.
Thank you to the store, fast delivery, everything corresponds to the description
Thank you very much, very fast delivery.
Excellent, practical and wonderful raw and repeated the request again in different colors
Fire
Good quality
The bag is super, I already have a third of this series, very comfortable!!!!
Fast delivery, all as in the description, neatly sewn, zippers all work.
Заказ дошел очень быстро. Сделано хорошо. Заказываю сумки у этого продавца не в первый раз. Каждый раз я довольна: во-первых , по функциональности - все кармашки по делу и очень удобно расположены; во-вторых, нормальное качество; в-третьих, на долго хватает; в-четвертых, удобно иметь сумки из одного любимого цвета в разных модификациях и размерах. В посылке был маленький подарок.))
Very practical thank you