Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool watch and came in niecały week
Perfect and sérious
Very nice the watch⌚And arrived soon
Nice and very elegant
The watches arrived without the battery security control, and with the plastic open. The feeling is that I 've been sent the ones that someone has returned.
They are great. Very quick delivery.
Super Watch. Very fast shipping. Recommend salesman.
Good
The clock is very beautiful, work, correspond to the description. Delivery to Kazakhstan was long (most likely because of the situation with the virus). In general, everyone is happy.
Very satisfied with the article, she is beautiful, everything works, the clock, the Dator and she has a look of hell
Ink fabric harness very look amazing shipping fast
The goods are perfect came without damage
I'm very satisfied, it looks like a good watch, good size and proper weight and best of all took 3 days to arrive
Great watch, Merced. Delivery by courier home, was surprised (first time on Ali something I get by Courier). Respect everything in a box, screwdriver, napkin, some book. The clock is in the film, everything is whole. With a strap I had to hang out a little while I figured out how to button and adjust. In general, while satisfied))) on the quality of the time I can not say anything yet. There will be a difference, I will complement the review.
Fast delivery summer condition good watch OK Wood summer satisfied service bracelet ㅎ ㅎ Well can be used up to ~~~♡
fast delevary..thanks gift..
shipping should be less time or free. High Quality
Ok so far. As usual time will tell the quality.
good
Thanks for excellent and professional service
Beautiful more than what shows
The parcel came in the specified time. The quality of the watch is very good. Looks expensive. A slightly strange mechanism of fastening, because of which it seems that at any time can fly off the hand. I recommend to buy!
Good afternoon. How can I return the goods? The clock went for two days, now the shooter jerks in one place. Battery changed, does not help
It came in time and I mean it's a nice watch. Thank you very much.
At the moment I like it is as they teach it, it is for gift. I hope he likes it and goes well.