Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 points, cool handbag. I'm very happy. Made qualitatively, threads do not stick out. I recommend) as a gift, the store put a rubber band
A good bag for travel is light. Everything needed fit. The zippers are working. The color is not bright red, closer to Bordeaux. Delivery 3 weeks. I did not communicate with the store. I'm happy with the purchase. Thank you for the gift!
The handbag is cool, immaculate, it suits me very much, ordered for every day, I ordered two bags of different colors, you will not regret it, I recommend the store, orders are not strangely executed quickly that the first and second, she was surprised. The seller Thank you very much.
Bueno
Very nice, small as I wanted it to be. Space for a purse, phone, keys and not much more.
Supeeer quality bag
As it says.
The product corresponds to the description. The handbag is sewn neatly. I like it.
Everything is fine! I received the order quickly. The handbag is very roomy. Also, as a gift I received an elastic band for hair. Excellent store, I recommend.
Bag very cute
It's arrived relatively soon. I thought it was going to be worse quality but it's pretty good and it's broad. I love it.
Super!
Very happy with the bag. Pretty color.
I don't remember if I already value it, if that's the way it is, I'll tell you again, and order another blue color,
The product arrived in good condition but took a long time
She's pretty
Everything corresponds to the description, a very good roomy handbag, thanks to the store, put a small gift.
A cool bag, sewn smoothly, no threads stick out, the zipper is fastened easily. Roomy, comfortable, the strap lengthens. Only 3 compartments for the most necessary at hand things I highly advise!
Fast delivery.. Cute small drawstring bag
Product came quickly bag cool recommend
Nice handbag. Quality. Locks are plastic, not metal. Order.
Excellent Product material, very nice and comfortable, congratulations to store
A good bag, the fabric is dense type water repellent. Came to Mo for 2,5 weeks in a total parcel with other goods. Accessories of beautiful color for gold. The store put as a gift an elastic band for hair.
Покупкой довольна. Большое спасибо!!!
Bag Super! I did not even expect this quality! I advise everyone! I will take in a different color!