Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
доставка быстрая, дней десять. отслеживалось на всем пути. оказалась по-меньше, чем предполагала. но нереально вместительна. фурнитура основательна. хотелось бы поменьше замки. порадовало, что фурнитура не ядрено золотого цвета, спокойного, что-то между голд и серебром. воду отталкивает (ну, если, конечно, не из ведра). серый цвет обалденно красивый. мои фото не передают даже отдаленно (простите)). магазину спасибо. рекомендую. для путешествий идеально.
It's ideal, great material. 100% recommended.
Сумочка классная. Материал супер.Вместительная.Замочки крепкие, хорошо открываются. Рекомендую.
Perfect and quick reception
super. thank
The handbag was less than I thought
All right
I ordered a bag for my daughter. I liked it. The color is really a little different from the photo, but it's not critical. Three compartments. Thank you.
Looks good fast delivery
The color is not so blue. It’s a little bit purple
Terrific ~~
parfait
Okey
The bag is just a bomb!! Ordered khaki color, came with golden zippers!! According to reviews from all golden and I bought just in the hope that will come with golden-for me so more beautiful than what is in the product photo!!! Bag bomb, I'm so glad that I ordered it! In the profile the store has a lot of bags made of nylon-I'm sure that the quality and there is excellent, thank you very much for the good goods!!!!
Fast checkout. Good quality goods. The store deserves a 100% guarantee.
Handbag such as I wanted. But in your order specifically napisałem that wants two variously colors. AND got two black. :(
Order arrived very fast. Even there is a small gift. Everything is very great, thank you.
Very nice
The bag itself is very good. That's just what I needed. Capacity is very good. They fit the mobile, the keys, a small purse, A folding shopping bag and tissue pack. The bad thing is I asked for it green for a specific reason and Gray has arrived, I'll use it the same, but.
Handbag quality, sewn neatly, really liked, small, but everything you need is included, you can definitely buy! Thank you to the store for fast delivery!
Looked good very very beautiful
Beautiful charm me.
It’s exactly as described! Super cute.
A small handbag. a phone and a purse are placed and that's it. Just what I wanted!
5 points, cool handbag. I'm very happy. Made qualitatively, threads do not stick out. I recommend) as a gift, the store put a rubber band