Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality, roomy! I took it as a bag for a stroller, all excellent quality and neatly sewn! As a gift sent an elastic band for hair, very cute;) sent quickly
Reception this day 04 06 of your shipment-arrived in France on 15 05 and at my home on 04 06 or 20 days later-thank you and confirm to your description
The order came very quickly! Quality is good!
Great bag - surprisingly roomy, my third bag in this style. Just fabulous. Exactly as described - great store to buy from. Thanks.
Many pockets is wide I am very happy with the bag, good quality.
Is so pretty!!
I am very pleased with this purchase I hope the bag will serve. Buy will not regret.
Excellent, roomy bag!
More than red is garnet, but very good!
Fully corresponds to the description, the color as in the photo, the quality is excellent, the threads do not stick out anywhere, I recommend! As a gift, the store put a hair band, thank you!
I'm very satisfied
Great bag - lightweight with plenty of pockets for its size. Roomier than you think. Thanks.
Better than in the picture I love it
Very satisfied with the bag, roomy and comfortable)
I haven't used it yet by not leaving but I love it. Super wide, all the right seams, many pockets that fits everything. The delivery guy gives a rubber hair. I recommend the purchase and delivery man
Доставка очень быстрая! Сумочка хорошая, материал качественный! Спасибо продавцу!
The product corresponds to the description, the bag liked
The bag is quality in appearance, it came in 14 days.
I really liked it. factory China. no smell.
Nice, good quality, very fast delivery. Recommend!
Beautiful very nice bag I recommend store
Здравствуйте. Ждала свой заказ 2,5 месяца. Сумка очень хорошая, лёгкая. Не большая, но вместительная. Много карманов. Швы ровные и молнии все рабочие. Ручка регулируется. В какой то момент перестал отслеживаться трек, продавец ответил, продлил срок доставки. Спасибо продавцу. Рекомендую.
I liked the bag, I thought it would be a little more. Many compartments and pockets. I would like to make fittings for brass, for gold too shiny
Very roomy and should be comfortable. It looks like bags from the market, but for its price is quite normal. They handed it to women, but it's good for a man. Came very quickly-this is a plus.
18 days and the parcel at home. Pockets are a lot. Comfortable.