Due to high demand, please allow at least 2-4 weeks for delivery.
Your tracking number will be sent to you after 3-5 processing days.
Treat yourself to a little love and an upgrade your lifestyle today!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by shipping carrier of your choice. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
You can change or cancel your order within 12 hours. Please contact us at [email protected]
On all orders
Anywhere in the World
We're always there for you
Worry-free shopping
Trop Mimi
I haven't recieved it. I was disappointed but the store refunded.
Top
Love it. Normally wear size 37/38, I ordered 39 and it fits right to size.
They run small! I ordered two sizes bigger and still are too small. Slippers are really nice though
Sneakers are cool! Soft, comfortable, light. At the foot of 25 cm well approached, delivery is very fast! Thank you! Recommend!
Cool tapulas, a little slip on the leg.
Very cute!
All OK. Thank you
Excellent! Quality, fast delivery and matching the picture at altitude. I took a larger size
Good quality fast delivery.
I order already 4 pairs, very good sneakers, delighted with them
Comfortabl and beautiful as picture.
Perfect
All good! I recommend.
Comfortable. Thanks to the store for his goods and shipping speed
The goods came to Moscow in two weeks. At its 41 size took 42-43 and perfectly approached. A little fur will be attached after transportation, but the sneakers are excellent
Super slippers, I have not worn such soft and comfortable!! High for the legs)) take on a size exactly larger, they are small. We came to St. Petersburg in 2 weeks.
Very cool, the price on Black Friday was 250 R, I will order myself only now by 3 sizes more so that they are not in the butt. At its 37 ordered 39, they are slightly with a margin
Slippers lovely, a little small, but not doing this difference, normally stretcher size 36/37, wybrałam 37 and are gently small. General recommend, mięciutkie, not stink. Very fast delivery, kupione 11.11, have reached 26.11.
40-41 size true to 39 size. Recommend take bigger size than usual.
Good
Slippers are small. I ordered 26,5, when I have 26.3-very Butt. Color red is not the same as in the photo-darker. Very slippery if you put on a sock, but look very decent in principle.
Came quickly, slippers are cool, but size 40,41 to 38 goes
Cool slippers for 39 size just right. Fast very delivery, thank you