Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The sweatshirt came quite quickly, about 3 weeks to Vladivostok. The picture is not straight very bright, but beautiful and clear. The picture is smaller than in the picture. The sweatshirt is pleasant to the touch, but not very thick. On the tag on the sweatshirt, the size s on the height of 160 cm (on the child 140 cm is a little too big). The child is delighted.
Soft material. The print is good. Seller Thank you!
The hoodie is cute but it's too small. The sizing chart wasn't accurate at all.
Very pretty only the sparrow is very small
Look as described, shipped well. Not real think but will be good weight for recipient
The size is smaller than indicated.
Superb! Arrive in time.
The drawings look clear
Кофта прикольная, очень тёплая, советую заказать.
perfec
If you like quality then pass by)) Synthetic as well scripts)) but the fleece is nice, cozy. On his 42 took M, perfectly suited. The hood can be seen in the photo but it's shit. I took because of the print, not yet washed) I like
Sweatshirt wonderfully soft inside, very warm. Print is not bad, little przyblakły. Powinnam also order the size smaller, because is a little loose. See, as after the first wash. General recommend, though came after the deadline.
Ļoti kvalitatīva prece. Meita ir sajūsmā noteikti sūtīsim vēl a tieši pie šī pārdevēja
pra mim não serviu ficou curto e pequeno por mais que comprei um número grande, mas minha irmã ou minha amiga podem ficar com ele...
génial
The print is bright, fit perfectly. The color is more cream than white. Thin, for the summer it is normal to wear in cool weather. The material is so smooth, synthetic. Long, but it's not scary. The hood is more decorative, it's hard to put it on your head, because it's small and it looks extremely funny)) The order came very quickly.
Very small hat and quality is medium low
Thin... And so very not bad. Seller recommend
Material is fairly thin and light, print is sort of faded but still clearly visible
Not very accurately indicated the size, but the penny for it was returned
Well, my daughter really liked it. but I would not have bought it in the store.
I ordered myself for my size more, but my size came. Do you have little boys?
Excellent quality. Goods Super
Synthetic material, not very pleasant. But in general, not bad. The drawing is applied well. The size did not fit very much, small.
Not very comfortable material