Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order came in time, at 36 Russian size, ordered 36, but on a narrow leg. Suede, very comfortable. Advise
Wonderful losers, very comfortable. I took a larger size, in my opinion a little stretch. But the size if large, you can just complement the insole
I liked the appearance very much, the color, seams are all perfect. I ordered 39 on the Russian 38, sat down tightly, it will be good on the nylon sock.
Fully as described. Took 37 by 36. People with a wide leg and high lift will not work
My second purchase in this store. I was the first to buy winter ones with fur, I took 2 seasons, I was very satisfied. These 36 size and narrow leg sat perfectly. The tongue is strangely attached with dense elastic bands, it is not convenient to dress on a high rise, and it is tight with it in the rise. Artificial insole, but anatomically comfortable, soft, removable. Satisfied with the purchase. Socks as a gift, like last time. Thank you store!
Great!!
All as described, soft and comfortable. Narrow leg
All Super!
Great loafers, beautiful, comfortable! Ordered 36 p, a little narrow, I think 37 would be better.
SUPPER!!!
Soft comfortable losers made of natural suede. Inside, rubber bands are inserted on the sides-for easy dressing. Size 39 per foot 24.5 cm-only-only, but comfortable, 40 would be too big
Cool loafers. I have a wide foot with a high ruffled (25,7 cm), took the size of the grid-41. Came up. But preferably on a narrower foot. The smell was present at the autopsy, but quickly deteriorated. I recommend it.
Very cool, exceeded all expectations…
Made neatly, fit 37 size
Order 40 for a full 39 size Russian. Excellent performance for this money. Top natural suede, inside the skin. If you remove the insole, there will be more floor size
Very good loafers. As described. Delivery is fast, arrived in air bag. Odorless. On the foot 23,5 cm fit well. I advise. The store put the socks as a gift.
Loafers about chic, thanks to the store. Also fast delivery
Excellent loferi, the color is that Nada, on top of the natural skin, do not crumple unnatural, the legs sweat in them, the size is exactly the size, 37
Rozmir in rozmir, shvidka delivery
The boots are cool, the sole is slightly redhead than in the photo. The seams are smooth, there is no smell of glue. Packaging is good (puff) + a small bonus in the form of socks to match. Came quickly, even less than two weeks. In the spring, let's see how they will be worn
Really liked the losers. Ideally fit at 40 size.
Very narrow and glue sticks out everywhere,
Beautiful Losers, at 25 cm. Come on. Thank you for the present. The parcel was 3 months old.
Excellent losers, I recommend
On the leg 24,5 cm took 39. Well, just super. Perfect. Until I wore waiting until the snow melts