Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Product according to your order, fast delivery, well, safely loopholes. For me a little loose in the instep, but it's a question of foot. One thing that surprised me was the belt clasp.
Thank you good heels!!!
Chic strips, who writes that the size did not fit-I don't understand. Everything fit fit 23 cm 36 size, thin leg
I recommend great shoes for Exo pole dance
Yesterday I had my pole class, and they held up well with the protectors, see how long they last me, and I review them after 1 month. So far they look great, they arrived faster than estimated, very well packaged and size 5.5 (41) was big for me, I am 5.5 and it was like 6, but from there on out, I don't cross it. Very good purchase.
The size is suitable, but the shoes are wide for a narrow foot.
A very good product, arrived as the photo, as well as the shipment was super earlier than expected. I am very happy and ready to use them. It was totally worth the wait. Attached image so you can see the people who are interested. I will actually buy another color again soon.😘
They follow the marked measurements, done quite well, I haven't been able to wear them yet, but I hope to do it soon. Arrive earlier than 4 days :)
Great heels! Perfect
Arrived super fast, and the exact measurement are excellent
I already tried the shoes at my pome dance class. Good product, looks like in the picture 🤍
Wonderful, it was always my desire to have one of these and fulfilled my expectations I took the 20cm for those who already have the custom with high heels will have no problem and arrived in 2 weeks
Beautiful!!!! Conform to the description!!! I took the number of shoes I usually carry and they went great!
Look cool. Wife is happy. Come without box.
It is beautiful and very comfortable great purchase
Came with a defect.
very comfortable, the color is exactly the same, the material is normal az is okay, it's the item I ordered and what I wanted.
Simple and lovely! The silver mat is so sexy! The sense of size was also perfect.
Sandals are beautiful, however, unfortunately very wide in the foot. I have a wide foot, and they were too big anyway. The exotic pole dance is not good because the front of the shoe is not properly cut at the point.
Rozmir vidpovid tables, at least 35, she slaughtered according to the seller's tables, everything went. The beveled is clumsy, you can't dance in them, you didn't dough. In the photo of me with my old pleaser, visota TA rozmir OK ale skew double straight. Delivery
Spok but stick to take the size of a wicker
Excellent Product, I was a little loose in the mooring, but the rest perfect, I asked myself for a number more and I was guided by the cms
Perfect and super fast! Thank you!
Beautiful, too much top
Size came smaller, ordered 43.