Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Working ok ! But It heats very much. I ordered it for permanent use but due to its heat i changed my mind. and used it only for an hour ! You can buy it only for show off.
The store is honest. I didnt recive my order but after dispute he sent me back the money.
Tested on 3 devices, no one charges
Excellent goods quality goods quickly delivery about 28 of it
Great everything works Are different
Hi, the goods are here, packing norms, the device is whole, serviceable, everything works, the only minus, this, no self-adhesive surface, if there is no cover on the phone then the problem with the receiver mount, when using, the coil is not weakly heated!
The charger came in 13 days. Works fine. The child does not break the connector.
good
I came quickly. With my redmy Note 7 does not work. With mi mah 2 works, but charges very slowly and is heated terribly. The night was only 30%, although the docking station supports up to 2 amps.
As described. You get what you order.
Everything works ordered on gelaxi J2 Prime I have a socket charging is fucked up now everything is clear. I also ordered the wireless charging itself. Seller recommend
All ok free blisteringly fast
I haven't checked everything yet.
good and fast shipping
goode
Plastic bag with a bag inside. The short one in my "Meise 5" contact in the nest is missing. Through the leather case does not charge.
The store long sent the order, then waited for the parcel for more than a month. Goods for quality at 3. charges slowly, it is decently heated, thick enough, the cover bulges strongly.
All good goods good
Got it. Very long, on the way almost 3 months. The parcel was not tracked. Works. Can order. Price-quality is excellent.
Good weather and teams in good condition
Goods consistent with the description Delivery until after 40 days
Delivery was 60 days and it is not working properly(very slow charging or not working). I checked on 2 devices (Samsung A20 and A71)
Charging works. Quick Charge is missing.
ok
Working ...... but there is a better option