Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good earphone. not that much bass. but its good for the price.fast delivery..
TOP
Delivery within 2tyg, headphones work. Recommend
The sound goes into both ears only at a certain angle, for the computer will come out, to go out with them, connected to the phone in your pocket, it will be uncomfortable.
It's been two months. Sound good.
The product is not of good quality.
Very high quality
Хорошие наушники.
excelente
Very good sound quality, pleasant bass, play loud and clear 2x better than corporate AKG Samsung
Quality in comparison with other cheap very good, by sound Xs, not particularly, but for such that money I did not expect more. Two months went by, if they died, I'll add a tip
The goods are satisfied. Corresponds to the description. Sound bomb. Thank you
The goods are good, corresponds to the description. I waited more than two months. The parcel for some reason came through Latvia
The color does not match the picture, the quality is lower. Previously bought these headphones on 114r and still work, these from the first minutes hissed, and the cord is off the plug
Previous mind I asked for others And they came better But they're fine.
Previously ordered such headphones, were more durable, these are straight very fragile. Went for a long time, more than 2 months, without tracking. But the sound is good, pleasant. For such a cost-excellent!
Excellent headphones, sound normal
Great product, great sound quality, is really all that's description.
Good headphones for such a price, satisfied
They came in a plastic bag, well presented. It is well heard, for the price they are very well, the buttons serve and so on. (They're like pasta, see how long they last)
It's been a long time. And when you listen to music, you hear the whole house, too.
Are great, description of fit, order already second time. Recommend
Very nice, excellent sound judging by its price, it meets the functions described in the ad, overall good product
Chic
Super! Thank you