Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
With a stocking my size 42 VLEs tightly, and without a stocking 44.
Good bots, for winter the most it, took 44 size on their 42-came just
Boots normal at 43 took 46 all perfectly fit even on a warm sock to dress. But all the same, the same sell in the market for 750 rubles. So before buying, find out how much you cost in the city.
Everything is fine, the fur is pleasant, with the size is perfect
In general, good bots for this price, the story with lacing is strange, one ring had to be clamped, and so with the dog to walk normal
Excellent bots, small size, take two sizes larger
I didn't get shit, but I got the money back.
Very warm boots that have a lining that can be taken out to wash so very practical. They are also light and comfortable.
Polecam
Malomerit, you need to take more
Great arrived quickly thanks to the store
In general, not bad. There's a little marriage. One stocking on the heel is badly sewn. Metal staples under the laces are shit, unbending when tightening the cords. One bracket flew out at once it was good that at home, put it in place, held it up. For fishing in the frost will go or not, I do not know, but in the cold rainy autumn are very good. As will be worn will show time.
too small, certainly not 41 feels like size 6 or 39.
Super on time
thank you it really nice
The norms of the bot 1,151руб size 40 came up perfectly I wear sneakers 38. Difference by 2 cm.
Goods Your received, thank you.
Normally I have 42 but I thought only do 43 but is still tight for the rest nice and warm
Shipment wasnt 15 days but the goods are good.
Size 42 bought, in size like 40
Supper
Perfect
Okey
Thank you
Nice boots. In slush, that's it. And the heat and feet are dry. Stockings are removed, can be washed or dried. In the cold, probably, can crack, but it's not a fact, because I haven't worn them in winter.