Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful and very comfortable. I'll order another pair.
absolut 🔝🔝🔝
Shoes, they are comfortable, they liked👍
Made neatly but very much stink the insoles and soles with something toxic, and for the size of the 28,5, safely take 45, and not 46, like me, the Bolsheviks are sitting normally. I really hope that the smell will go away, you can safely throw out the insoles. Because of the smell, only 3 stars. The seller is great
This is the fourth bots in this store. As always, everything is super.
Excellent service, equal to as shown in the information
🔝
I really like these shoes, I have various colors. I bought for the second time Gray, only they come a little smaller than normal, I hope that with use they will stretch.
I was very pleased with the purchase. Shoes comfortable, it does not seem to idossate them, they are light and fresh. Great price, fast delivery, honest seller. I recommend buying
kinda snug with liner installed will be replacing liner with something thinner once found. material good
Thank you very much as always 5 +
Buy two numbers above, it is very small, good quantity
The goods are not bad for this money. The fabric is thick, a little hard, the insole is thick in the same material as the sole, I put a thin insole on top. The size chart is not true. The 28.5 took a size 45 on the foot and did not even fit the back, you can wear it on a thick sock! I think maybe 44 would be okay? You can take the goods, but carefully choose the size, measure the table more by 2 sizes, the shoes themselves are wide.
A little gray color with a green shade
bien
Excellent, comfortable and good price, delay a little, but it was worth it👍I would buy again. Thank you very much
The same as I asked for them. Excellent