Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As perfect as perfect in picture and even more.. my husband likes it. I took size 42 but original size is 41 . theres is little space so then foot is not tigh t. store has good communication skills and also responses to messages as soon as possible. I highly recommend this seller and yes! Shipments was very fast.
The soles at 2 months are already fully ready. Otherwise very comfortable
Super I am very happy with my purchase very flexible very comfortable
Very good product
very good
Excellent new arrival time
:-(
Thank you! Boots very light and comfy. I absolutely satisfied.
Well for me bad, not with this product, but with one I made before this one, I ordered a Smartphone and it's over 60 days and it's not coming I opened dispute and no refund
MUY BIEN
great shoe! But you have to choose +1 size from your casual
Doughet delivery delivery, came at once with inks on new Poti. Dugé is similar to those in the middle of the country, which is acuratno, a leaf on the rubber band on the sides, 3 of one side Yacas superfluous диркадіаметром 1mm)) on the holy rosemir 40.5 brave 41 yakraz, I recommend that the leg in front of the front and screezhvi rosemir on the table
Good, soft working croses.
Arrived in reasonable time. Size and other aspects meet the expectations. They fit my feet will. Have not used it yet, cannot comment on weather it will meet the safety protection as advertised and its durability. Only time will tell.
Conform to the description
My hubby likes these a lot. They just took forever to arrive.
The product I want has arrived. I thank you very much.
Size very well we are in size normally nothing to report
Носок действительно металлический, даже магнитится! Очень мягкие!, это прям плюс! Между стелькой и самой подошвой основание твёрдое, на прокол не проверял, но думаю справится! Размер заказывал наш 39, нога сидит плотно тока тока! Может быть надо было 39,5 заказывать, чтоб чуть свободнее было. Кроссы супер! Заказывал на работу, будем испытывать!
Superb safety shoes very comfortable Arrived in 12 days I recommend the store
Не соответствует размер
The store good all promptly sent the parcel, it came quickly. Recommend.
Excellent crosses, delivery to the Moscow region for a week! The size grid of the store is accurate! Recommend!
Excellent shoes, light as Sketchers. I ordered a larger size. The store sent quickly. We came to Ireland in three weeks. We will see that about wear))
it arrived very late. the shoes look good and feel good. the sizes are wrong. I wear a size 43 and I ordered 45, and it's small.