Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Shoes are good, light, blown. The smell is from the Chinese market, but quickly weathered. Wear is nice, you can buy.
Very comfortable from shoes, light, soft, beautiful!
Zapatillas muy cómodas, talla perfecta.
Description exact. Only here some write that you need to take a size or even two more. I advise everyone not to listen to such drawings, they are people who do not know their size or do not know how to measure the length of the foot. In general, I went to such a comment and eventually regretted-I needed to order exactly the length of the foot. The store gives the exact size. Keep it in mind.
super *************************************************************
My husband really liked it, came in two weeks, light, the insole should be inserted. In the sole of the hole through, how to walk on the street I do not know, we took for the room.
брал 48 размер, на свой 45 и нога 29 см, шушуть великоваты, а так норм, лёгкие цвет приятный, но чуть пованивали уже выветрились
pretty good
Similar were, let's see how these will be worn...
Arrived in 3 weeks! Excellent sneakers
Cool, light with holes in the sole on through, not for luzhzh.
The scrapers are excellent for their price. At its 41 took 43 size, just
Good and fast order. and they fit.
Very fast delivery cool shoes took to walk at work on the shop easy and convenient size chose according to the table length of the foot everything is clear
Goods received. Thank you.
Good. And light
Half a size smaller, rocking OK
Delivery 3 weeks. Not bad shoes, let's see how long it will last. 44,5 took the car!
There are no smells of unpleasant
Great. Thank you very much, store.
We appreciate prompt delivery. Thanks
very good
Everything is OK, there is a smell of glue but I think it will fade, it's easy to wear easily, but also fly off easily, for this money, normal sneakers.
I actually selected size 44 but I got 45 and kindly contact me on 07053023869 because the post office complaint of not getting my contact that was why I have delayed.Thanks.
Crosses in size but the sole is pretty!!! Don't even rot the stone and stink!