Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfied
Fast delivery. Excellent bag, medium size, many pockets, roomy and very comfortable! As a gift, the store put a rubber band for hair. Thank you!
Description exact. The bag is great. Thank you
Bag Super, quality, many pockets, all zippers work, delivery mega-fast! Seller recommend!
Bag good Stylish youth Salesman well done Bistro reviews
Very fast shipping, very happy with the bag, perfect description and large capacity
A good bag of good materials. The lining is not thin, a bunch of pockets. Comfortable. I came to Ukraine in two weeks. I'm happy with the purchase.
It took 15 days to arrive, very fast shipping, very good quality bag, the bag has many bags and closures, plus it brings a gift League for the hair.
Llegado very fast.
Quite comfortable and roomy bag. Lots of pockets. Color matches.
Finally I ordered the correct one and will order another colour
Color does not match the bag is darker.
The order made September 9, 2020, the store sent on September 10. On September 23, 2020, I received a new post office in our rural department. Could be even faster-the parcel was tracked, from China to Ukraine delivered just "new mail". With the seller did not communicate, but the rubber band for ylos as a gift was put. The bag is roomy. In principle, it is well sewn, but turn inside out and process the fire with sewn handles, so that the threads do not creep. I'm happy with the purchase, I recommend the seller. As will be in use, I will unsubscribe later. I tried to photograph the filled and with dimensions. Sheet A4 is placed, but the folder where this sheet is put will not fit.
Pekná Fialová kabelka, Malá for drobnosti, peňaženka for NEJ vojde, Má plno vreciek for zips. Rameno them dosť dlhé. Celkovo som spokojná.
Great bag for nice price, very fast shipping. Thank you.
Excellent bag, really liked. Roomy.
I liked it very much! Bag charm! All as in the description and previous reviews, even better. Thank you all for the reviews and photos! Mega, super fast delivery! Two and a half weeks to St. Petersburg. Thank you very much!
Perfect
Great bag. The seams are strong, there is no smell.
Everything is fine! Good quality, locks, seams, everything is OK. There is a small smell, but I think it will quickly fade. To the store and the store thank you very much!
Really beautiful
Arrival in Spain in 22 days, honestly, the color varies a lot, although the photos are not appreciated, but more than Bordeaux, or Corinth, it's a pink/lilac. Something I disagree with, but I have no way of showing it to claim it since the camera warns the colors and looks burdensome/Corinth. It's the second time I 've bought, and I'm delighted, they're tough, and very comfortable, they look waterproof and weigh absolutely nothing, I recommend 100% to the store (although the color varies a lot)
Good bag, slightly smaller as expected
good
Nice practical bag with all these pockets but after 15 days I have to redo the sewing of the shoulder strap