Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
buena
Nice handbag.
ok
Very nice handbag. It looks small, but very roomy. I'll order another one in another color. Take it, you will not regret it. Delivery to Petersburg 10 days.
Hello I am very very happy with the product it is excellent super quality and a lot of space thank you very much to the store I highly recommend it
The shipment was fast. And the product is exactly the same. Large and large, with many compartments. I will definitely buy another one again.
Good, but small for A4
Bag of very good quality, came for a week. I'm delighted!!!!!
I had to wait a long time. Belgium got here in a couple of weeks. I checked the goods did not find any problems. In general, I'm happy with the purchase. Thank you store. Maybe I'll still buy from this seller.
Super fast delivery, 10 days. The bag is decent, it's my second such bag.
Thank you very much, the bag is very satisfied. All zippers are working, the seams are neat, no smell. Many kormashkov, which is very convenient. In a word-thank you :)
very nice bag
Bag at the point of issue came one instead of three, but the store immediately, as soon as I wrote him a message, I apologized and sent him two more! So it's OK, everything has come, the quality is good, the seller recommend!!! Did not reveal, because as a gift))
Arrived before the date. Excellent Product
The bag and arrived in advance are sodisfatta
Same as in the very good picture
Ogen lonravilos bag spostevo to the store.
I don't understand much about handbags; But my wife is happy with the product.
Bags are not bad, but the sizes do not correspond to the descriptions. Write that the size of the bag is 35*25*15 and in the end the size of the bag is 25*20*13 and the zippers are shorter. And it is not convenient to put in a bag even a tablet, and the side pockets became smaller. The store may not be responsible for the fact that the factory of bags write not exact sizes. I wrote to the seller that the size corresponds to the description, but my convinced that the size of the bag is 35*25*15, and in the end, no. Bags are certainly good and I bought from you several times. And now a little upset with the small size. The bag of course came very quickly ordered 25.09.2020, and it came to the Post Office 04.10. 2020. For quick design and delivery I put 5 +++++ large stars.
Product complies with the description. Arrived in 2 weeks. Very beautiful and comfortable
Nice handbag
Ok - cheap looking
molto bella
Nice bag. We expected it to be bigger. But we still like it. Thank you
Cuality bag is good satisfied