Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The cover is good, I recommend the store on time.
The cover is cool, very comfortable. But there's one thing. Months after 2 approximately, the corners began to wash black paint and now the white base of plastic is visible. Walking with this is already eager. Or paint. The cover is black, can with other colors will not be so.
It fits perfectly, but the case is heavy. The texture is surprisingly good.
Case
Came up perfectly. The child is delighted. As a gift, a protective film.
Thank you very much for the delivery fast.
Case chic .. Prijs for 3 tizhni
Came exactly what in the picture Quality satisfied Looks like a gift the store put a protective film on the screen Trivia but nice The cover sat like in a cast Wonderful purchase
A good cover. Durable. came on time. my son really liked it.
The cover is hard enough. On the phone sat very tightly. The color was slightly paler than in the photo.
Fast delivery within 1.5 weeks. The goods are very satisfied. I went exactly the same way. As I wanted. Thank you store.
The carrying case is very cool, I liked it!
Fast delivery, to Nizhny Novgorod reached 20 days
Bought for a gift, good.
Goods not received, money returned
Great case!! Thank you very much for the gift ..
Excellent quality!!! Circle magnetic
Great case. Super. Protector film As a gift. It came quickly.
Very nice, uratowało 2 times me phone, because Fell: D
Everything is fine
Not silicone, but oak plastic.
Before the mail order came in 18 days. Description matches. Norms.
Went more than two months
Thank you for not long delivery. All fit
Is no