Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The case came, but ordered for the Redmi 8A model, and came for Redmi 8, everything is fine, except the hole under the camera, it is too big and looks not beautiful
Norms cover, approached clearly under the bodies, convenient, the ring relieves the load from the hand. Order from 29/10, received 26/11. As a gift, I put a film for the phone screen-thank him for it)
Top cover. Armor cover. I was given a protective swim in the kit. Thanks to such a good store. I advise everyone to buy such a cover on my phone.
Quality is good, delivery 2 weeks in Kamyshin
The goods came quickly. very doyolny. thank you. salutsu.
Thank you very much to the store for the fast work, and for the gift + Glass
Received.. Thanks for the gift
The case is excellent, the son is happy as in the picture one in one, powerful, I ordered my nephew the same thanks to the store,
OK thanx
Everything is fine
It came very quickly! Super well done, store!
The cover came up, metal only ring, the rest is plastic.
I think that's the wine mail but I had a mistake from which I did not receive the case when I take it from another branch I will add a review
The cover is super, the first time I order with aliexпрес a cover, which has all the holes perfectly matched. How many used to order from other stores, did not converge holes, had to cut
Thank you very much, I am very pleased with the order.
Everything is fine, the cover has approached.
Super fast delivery. store well done 5 +++ recommend. product is also in excellent condition,
Thank you all got
Very cool case
A wonderful cover, excellent quality, Gray as a native, as a gift put the film. Many thanks to the store, I advise everyone.
The store excellent came all very quickly protective film as a gift
Check Case
Order Received thank you very much
Came fast super
Excellent Products