Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very good product, works perfect and lights very well, according to the image
Good product the material is good with a good finish and arrived before the delivery date
Product is not so heavy therefore seems a bit plastic in feel. Looks great though
The chain looks really good and she's a nice size, however means she's not glamorous. She indeed glamorous and light is beautiful but it is not very bright, still it does not take off from her beauty. I will add that it absorbs light only on one side usually so only one side illuminated then then it is recommended to make it quite once if you want two sides to rush. The total smile I am very pleased with the product
Perfect! I am grateful for the excellent product and the high speed in the interview
Excellent, fast shipping.
Very nice i anchor my daughter
Does its function, but it doesn't glow in the dark much.
perfect ❤
A Little Pretty. I recommend them
Fancy pendant that goggles a beautiful and intense blue light in the dark, as long as you have summer exposed to the light long enough. (The channel being only anecdotal).
An eye-catcher beautiful chain
Very beautiful.
Very good If someone reads this remember that you can read
The sword is a bit bigger than i imagined, but the main problem is that it doesn't glow much after putting it after a lamp. Maybe the sun will make a difference.
The product is like in the images, it arrived in good condition within the estimated date, now it only remains to test if it shines.
nice
The order arrived 2 weeks. It was much better when I ordered it 2,5 years ago. Disappointed.
Glow well in dark ! Son is happy
haven't received mine
According to the necklace I bought this product is similar, it decomposes with some features. I like the design and the theme very much. I can also say that among the other necklaces I bought, the one that shines the most in the dark. The light blue color does not shine, but it shines much lighter than its counterparts. Quickly absorbs light. Much more beautiful in the dark!! In the bright environment, the glare (in the dark) coating material on the product makes itself very compatible with the design. The main problem is that the Sword and Dragon detail are in the same bright colors and a detail that is not very obvious in the daytime. The design and theme of the necklace are obscured. The rope of the necklace is artificial leather, and in a way that I never expected, I liked and satisfied. Not if I say nylon, not if I say leather, not if I say rope. I was waiting for a rope with plastic spilled on it. I liked the necklace in a way that I didn't expect. The necklace is large in size, very bright, but the details are not easily distinguished. The night is more beautiful when shining in the dark. Were smooth shopping. Successful packaging, cargo and seller
Very nice but it doesn't shine
A beautiful gift for a child, as per the description very fast expedition
i love my product