Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Ótimo produto
tnx,very good :)
Look at the photo more than real, on top of the glass (which is not visible in the photo) bulges that spoils the visual view and reflects itself as a mirror
The box is a little different, however the clock is fine
Watch very nice. A little strange buckle clasp bangles. Shipment dotarła very quickly, even nadspodziewanie quickly. Watch works as narazie without pleas. See how will check it zapinanie bangles.
I arrive in a reasonable time, very well packed and the product is equal to the images, the only problem is that the design to see the time is not noticed, so it looks like he didn't have any demarcations. Excellent condition and product out of it.
Excellent Product
Very well packed, thank you very much. Beautiful watches,
Recommendation 100% Top store and product!!!! Brazil!!!! Alagoas !!!! Matrix Camaragibe !!!! Jorge.
So beautiful.
OK
No problem, no novelty, it came very well to chile
Thank you for the free bracelet
The clock is excellent, I order not the first time, the parcel came to Rostov on Don for 10 days. Thank you for the gift in the form of a bracelet with the sign of the zodiac♈. I recommend this store.
Very nice I am delighted arrived very soon and very well and with a detail from the store, thank you very much.
Great watch fast delivery great vendor
Good qulity.
Excellent product.
Good product. Ideal for use at night or in meeting formal.
They look great, they walk until I know... As a gift, the most it...
They came, they look decent, but the mechanism is not mechanical, as expected.
Everything matches the description on the store page. I'm happy with the purchase, they look very good.
It looks as described
ok.
Very cool. It works good for now.