Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods are received/the wife is happy/The watch is beautiful and quality/the store is many thanks!!! With the watch was a gift/
thanks
Yea! Everything is worthy.
Parcel arrived with a little delay but not serious. Well packaged. Identical to the description. Work well. Satisfied. I recommend the store
Fast shipping. nice design. Material quality good. I recommend
היגיע fast מאד, I מאד satisfied supplier מצויאן
Satisfied quickly
It's exactly the same as the photo, I'm amazed at how beautiful and good quality it looks, highly recommended.
beautiful watch. I am very pleased. gladly again. Everything great. regards
The watch came super fast. On November 11 I ordered, 19 already delivered the courier home. The clock as long as liked, let's see how they will exactly go.
Delighted with the purchase, they're exactly like in the picture.
excelent
Fast Delivery (Week with for order in Krasnodar territory). The watches correspond to the description and color of the order. Came in a box with a decent dent, for a gift is critical, but I took for myself, therefore, I will not minus the goods for this. I hope the clock will work normally and for a long time.
The clock came quickly. Packed in a box, there is a special needle to reduce the size of the metal strap. I removed a couple of cells from the strap, so as not to hang on my hand. Purchase is happy!
Very like, good watch, thank you!
Watch as in the picture. Came in a case, beautifully packed, ideal for a gift. Very beautiful, I'm happy
Thank you store, I love it and I am going to buy another from you.
The box is a little crumpled, but the watch is OK.
The very nice watch and works properly. Thank God I'm good, because the inner hold in the box where the watch is attached leaves much to be desired, she was dancing inside her box. The right outer package.
Very cool and stylish, straight that I wanted to thank the store for the fast delivery
Very nice quartz watch for women, the bracelet is of good quality and we can reduce the size easily, it makes its weight, for the price the precision of the quartz is excellent. I recommend to make the purchase.
Good watch, I recommend. I arrive in 30 days
Watch cool received quickly, delivery to the house. While they go, we'll see how they work. Itself reduced the bracelet, not difficult.
Believe me, the order came in 2 days. 11.11. Ordered 13.11. Got it. I'm pleasantly surprised. The watch is pretty, but I thought they were bigger. Heavy, well packed. Respect.
I recommend it all