Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Run small slightly too tight
Super, delivery, Roblot E tnka for lyatoto, but MOGE yes ce wear and Kato tunic. Thanks!
Ok. item looks nice
Ok Thanks
Track code was tracked. Delivery fast. Synthetic fabric! After washing, the color and size did not change. There is no unpleasant smell.
jest krótsza niż w opisie
Comfortable dress , good for the hot summer , thank you very much for the store
И всё бы ничего, но зачем же так коротко. Года 3 назад заказывала такое платье другой расцветки у другого продавца. Была великолепная длина чуть выше колена. А сейчас как туника. Но это же не тупика, это платье. Черти что. Очень не довольна.
It's very good. The size is ok.
Thin, shines through. Malomerit
Pretty dress, size table precision, fast delivery OK. 3 wks. Product complies with the description. Recommend.
Это не платье, чтобы стало платье надо добавить длину ещё 10 см, в остальном всё нормально
Goods received many thanks
super
Sinceramente, precioso Se ajusta al anuncio al 100%100. Gracias.
Ok.Thanks
Fast shipping. The fabric is slightly darker than expected, fabric feels very nice to the touch. UK size 36, xxl ordered. XL would maybe also fit.
Even better than I expected... delighted
Oké!
Товар понравился: все хорошо, спасибо, пять звёзд
Beautiful
The material is pleasant to the body on me a little big it was necessary for a smaller size-would order 4 XL my measurements waist 96 hips 110 shoulders and in slip good shoulders 40 can help someone recommend delivery fast
Very short 175 written, 161 short
Thank you
Good quality but very short