Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very slow charge up with fast charger
The device is cute. Phone charges. Assembled for 4, a little nap. Light indication. The bedroom is not suitable because of this very indication. On the desktop quite yourself.
Fast delivery but very slow loading
Looks nice. Some cool flashing led light show, goes away fast so not disturbing at night. Wouldn't sleep close to these things though. My wife's phone has micro usb and this wireless fast charging will help it last forever. (from only a QC 2.0 charger) Approx. 9v 1.2A measured charging a Samsung s7
The room was very small and the room was very small. The room was very small and the bathroom was very small. Very well protected and it works incredible with my iPhone 11 congratulations and thank you very much.
It seems to charge, poi charging works backlight. In the celium purchase is happy
Well embroidered thank you very much
hr
Came, works, but charges very slowly
The goods are excellent!!!
Charging works, all is well, only glows blue and at night at the bed is not very comfortable
Order arrived in good condition, the cable coming is bad but I put another one on it and it worked smoothly for my iPhone 11
Seller Super! Thank you! In peak sales delivery 14 days. Descriptions of the goods, corresponds. about the work of charging I will complement the review later!
Good product free arrived ahead of schedule.
PARFAIT
Excellent.
Thank you very much to the store, quality goods
All right, it works great. I 've been with him for a short time, I hope he stays that way.
I came to Peter in 10 days. For 350 rubles just a gift
Very good quality thank you
It's small but it carries well. It's a while away, but apparently it works very well. It's super nice, nothing big. The perfect size! And for the price it has, it looks like quality. I totally recommend it. I arrive in a couple of weeks, pretty fast
The product corresponds to the description, there is one minul tracker did not track down
Beautiful and well charged. Recommend
Thank you store
Charging works, the backlight is bright, in general, who wanted wireless charging. You need to place the phone exactly in the center.