Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is fine! 100% matching!
I order not for the first time and not for one computer, price and convenience there are no analogs in local stores. Always about 3 weeks to Siberia, the track is tracked.
The parcel came quickly. Goods satisfied
Rewelacja, mouse silent, beautifully lit. Shipment Express, for 2 weeks was in delivery. Recommend 100%
Top
Excellent product, it is very good mause, I highly recommend
Otherwise a good mouse but the DPI resets every time the computer is restarted (Win11)
Super
Thank you, checked, works.
Top high quality very
It came in 9 days in the Vladimir region. The mouse is happy, the clicks are almost not heard and the backlight is beautiful, the management is sensitive. I took it for a gift, the box is not very presentable and a little remember the tip (but it's small things). The goods have been tracked)
The parcel arrived quickly, the product is full, how long will it take me to see
I already buy this 2nd time. The first mouse scrolls down (wheels), basically everything works. Quiet mouse, very convenient to lie in the hand. Switches smoothly colors and illumination. 2 just for a week flew to the city Ufa.
The mouse liked, click quiet.
Very good store. I bought a mouse and a rug in the kit all came. Very well packed. Cheap plastic does not smell and the quality is also a good mat on the other side rubberized does not slip. I like it, I'm buying it for the second time.
The mouse is excellent, the buttons are very quiet, no complaints. The mouse pad came packed, but it feels like used. Fingerprints, on the working surface, scuff on the underside. But it seems not visible from below, not critical. The mouse runs well on the carpet.
Fast delivery a week before UFA, quality fire
I'm happy. I think I'll buy another one.
Click really quiet. The mouse itself is not super fast and under my hand is not very convenient. But for this money is quite suitable
Thank you it's top quality
It's been a month. The daughter is delighted!
Cool silent High
really nice
I liked the product, it corresponds to the description.
By delivery-packing in a cardboard box and in a package, without a trigger. Even without protection, the box did not crumple, delivery 9 days before Tyumen. The mouse itself, for 560 rubles-I'm so pleased that I'll order 2 more. In the hand lies a comfortable, pleasant texture on the sides, 2 main buttons are silent. On work: I expected that the mouse will work and there will be no problems when working on different surfaces, expectations came true.