Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came very quickly to Ekata. Respect
Mishka Maliy is very pleased well and I also special delivery, delivery of 2 types to Kiev via Nov mail. The Bistra itself is my delivery to Russia. UKR poshta CE 1-2 city and here it is not clear on yakii causka came bear through Nov poshtu 2 tignya. I'm selling 5 ++++++++++++ and Mishka is really class, quiet.
Ordered 17.09, the company IML delivered me the goods already 19.09. Mouse is light, beautiful. The response speed is good. Quality for such money is excellent. The mouse was packed in branded packing and pupyrku. The fastest delivery in Russia on aliq in my experience. To the store my respect. All good luck and good shopping
Mouse works perfectly. Great product
All in the scheme. 2 buttons key silent. Side and scroll makes noise.
Mouse for your money just fire. Came very quickly, all as in the description, all the functions are working! Quiet Super) Thanks! I'm happy) now the main thing is that it will last for two years or more!
Very beautiful shimmering in the dark, quiet in work, comfortable in girth, came quickly and came to me :) I recommend👍🏻
Everything works.
Delivery took two and a half weeks. mouse is very beautiful and has a pleasant velvety touch. the lights effect are stunning. accurate pointing. I am satisfied by now
The mouse reached very quickly, the order is satisfied. I recommend the store, the quality for his money is very good
totally silent and nice felling
Excellent mouse. happy with my son, we will pay for a month, no questions.
The product is great, already bought several to give away, the click is great and totally silent! Always some friend asks me which mouse is good, I point out that no doubt! Great product! Recommend! And here in Brasília-DF arrived within 20 days!
Was a record! The mouse arrived in John person-PB with 10 days. It is quite large, a little heavy and super silent. Like too.
Mouse fire
The mouse is normal. For my hand is a little too big. 3200 dots-class. Silent buttons (2 pcs.)
Quickly sent, quickly delivered. The backlight works, the right-left keys are noisy. I am pleased.
ic good and de clicking is mufuld I like that! :D
The response is quiet, the wheels are spinning like everyone else-, tactile sensations of norms, the backlight changes early-probably you need to look for a driver to change this case. I like it. If the mouse dies, I'll write it.
Delivered quickly-in about 3 weeks to Krasnoyarsk. Kind of a good mouse.
I buy a second time, first time I took myself, now I'm a friend. I recommend the mouse-quiet, pleasant in weight and size, in games there were no complaints.
So-So mouse ..
Good Mouse. Even somehow unusually silent pressing. Fast delivery.
Perfect, silent.
Fast shipment and delivery. A good mouse, the son was very pleased, liked.