Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Normas
Bought 3 years ago the same. Threw out because of seizures of epilepsy cursor. The Keys worked for this time perfectly and did not fail.
In Saratov came very quickly, very satisfied with the store. Thank you very much.
Satisfied. Quiet, what you needed.
Mouse quality, but only the cord is short. and so everything is clear
Amazing!
Excellent mouse is an excellent store, the parcel came earlier than planned! Everything is super!
The main buttons (left and right) are very quiet. But the rest of the buttons (especially the side two) are very loud, even louder than the usual mice. It turns out you need to press only the left and right button and do not touch the rest. By the way, the mat is very good, soft, I advise.
Good quality Silent Mouse
good mouse
Mouse comfortable, light The light is weak, the mouse speed switching tupit and the backlight turns off when pressed
On the way 8 days. The mouse liked, in fact, a very quiet click. The goods was shipped on the day of payment, with the store did not communicate. Recommend
The mouse was pleased, although accidentally ordered with delivery from Russia (+ 132 rubles to delivery)
Always as perfect as described.
מצויין
Third time ordering this item, usually works for a year. It’s as shown. Shipment comes within a month to the Netherlands.
A bear for a tribute of a penny, a walk for a gameriv, screwed into the hand... bagatofunctionalon, silent buttons, that star is cool
The mouse corresponds to the description, but the height is too large. Because of this, it is impossible to play shooters, but it is fixed if you tape the half of the led.
Came on time, works, I will test
Mouse as good for me Maybe not for everyone it will go But some even it will be fine
The goods arrived within 12 days, the goods are good, the clicks are not heard, but they work. No damage. The color is bright. Seller respect.
Everyone is pratsyu. Daughter
Excellent mouse, the keys are quiet, it works flawlessly, I recommend it!
I took that at night while the child sleeps not to click the mouse buttons, he copes with his task. If you take as the main thing for games-personally for me does not fit, at me on an ongoing basis Razer DeathAdder bought on aliq, with him play much more pleasant.
OK!