Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Satisfied with the goods, very nice mouse lies in hand Especially pleased with the delivery time The only thing, I can not find a way to adjust the color, if you tell me the program or the way to solve my problem, I will be very grateful
Everything is fine, the first mouse of this company has worked a lot of games for 8 years, very satisfied, delivery to Lithuania 10 days.
The goods are cut off. Two Tizhni delivery to Ukraine. I will add a product, like a viglyad and a jakistya. An hour to show. Teddy bear to quietly push. I recommend it. Take for Gris in the DotA.
красава
BR can buy without doubt mouse perfect for games and fits perfect hand 1 month to arrive but takes the blame was to customs br
It's working properly. I would only like to reduce the intensity of the backlight. But there are no drivers for it. In general, this is not a problem. Let's see how long it lasts.
Excellent!
Nice mouse for Games👍
It looks good quality, quiet, you can't leave a fixed color always rotating.
Silent, comfortable, bright At first it seemed that it would not work, fragile and so on, but it turned out to be simply incredible and high-quality and beautiful . ......... In love with this mouse, I hope will last a long time
Super Mouse for this money, and how it works-song!! Highly recommended!!
Like norms. Does not Sede. Was looking for a replacement similar in design to the a4tech.
Sensor sometimes buggy
A good mouse, externally beautiful, on top of the plastic is pleasant, but on the sides rough. The backlight is cool, but how to change it did not think (probably, not in any way). Clicks are really silent almost (only the main two buttons). Slightly confuses the inscription 6 buttons gaming mouse, but in general everything is fine.
Arrived in France in 2 weeks!
Mouse working, comfortable, the price is good. Thank you!
Works silent
Really silent clicks.
Very good budget mouse, silent but because of the shape, the front part will hook up with wires, for example, from the keyboard, so for its use, you need free space. When you press the DPI button and key forward on the sidewall, the single-tone (blue) mode turns on)
Everything works, purchase is happy!
A good mouse, worth your money.
Delivery to Arkhangelsk in 11 days. The mouse is really very good for such a price. Pressing is silent and it's nice (already the third mouse in a row without loud clicks). Illumination within reasonable, not bright and not dull, changes colors. On the rug slides on hurray, there is no wavering when playing in the same cop. In general, I recommend.
perfect as advertised.
I recommend it. I take the fourth Taku. Shvidko came up with a Duge, the bear is quiet and quiet. Marriage is not a Bulo
On-time delivery U equipment in condition. The mouse is quite good for playing and does not make noise to click