Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery thanx
its very heavy for runners.look is ok
Вес очень большой. Тяжелые
Shoes very beautiful... Super fast shipping
Thank you for the goods! Very cute! The size is accordingly the size grid,!
Normas, fit in size
Sneakers cool came up, really liked it. Looked what people order for size bigger and correctly did, if not for this advice then would be a little small, and so everything is cool
Всё отлично, только размер не подошёл, у меня 42, сделал всё по инструкции, взял 43-ий, оказалось маломерки, надо брать 44-45. Качество хорошее.
Race!!!
Norms!
Отличные кроссовки. Рекомендую .
Thank you friend!) Size suitable.
Sneakers are excellent for this price, Bright Black, glue nowhere, Insoles need to be replaced immediately, they stand "one-time". The size table is not very accurate. Marking 44 exactly sat on p.41, on the insole 27 cm And so, all the rules! Packed just in a bag, I would like more densely packing, of course.
Take The size is larger.
Their money costs no more
Fast delivery, sneakers as in the photo. The store knows his goods well. I have one leg 25 cm, and the other 25.5, the prdavets advised to take the 40th. The length of the foot is very good. But if you have a narrow leg, like me, the sneakers are wide. We need to put a half-insole.
ok kak vsegda rekomenduju
Come quickly. Comfortable
товаром доволен,все нормуль!
Кроссовки идут размер в размер, качество отличное, продавец товар отправил очень быстро. Советую и товар и продавца.
Кросовки отличные, получил достаточно быстро. Большое спасибо!
Light, very comfortable. Look very cool!
Very fast! 5 points to the store! Ordered 44. On my 42,5 sat on my leg. Maybe even a little tight, but nothing-a rag will stretch. They killed the insole of foam plastic)))) why does the manufacturer do it-it's not clear)))) as unpacked the parcel, so the insole and threw out immediately... In general, it is worth recommending: for this money, quite a cute product
Пришли за 5 недель. Качество норм. Немного тяжелые, брал для бега.
Came, very quickly did not even expect. Cool colors.