Due to high demand, please allow at least 2-4 weeks for delivery.
Your tracking number will be sent to you after 3-5 processing days.
Treat yourself to a little love and an upgrade your lifestyle today!
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
We provide free shipping to over 200 countries around the world*
*with some exceptions
No, the price you see is the price you pay - you won't be charged any extra fees.
If you order an in-stock item, we’ll ship it within 3 working days.
Orders are shipped by shipping carrier of your choice. Typically, delivery takes 5-20 working days after dispatch, but it may take longer due to factors beyond our control.
You will receive your tracking information within 3-5 working days. But sometimes tracking might not be available if free shipping applies. In this case, please contact us at [email protected]
You can change or cancel your order within 12 hours. Please contact us at [email protected]
On all orders
Anywhere in the World
We're always there for you
Worry-free shopping
POLECAM!
They arrived quickly, only 15 days
They look very nice and are comfortable have arrived in 12days, good store and good product.
Delivery 2 weeks, I think quickly, in appearance excellent, at 43 size ordered 9.5, even on a warm sock
Very good and comfortable
Excellent very fast delivery, thanks
Comfortable shoes. 9 size on our 43 is perfect
Good shoes, all the seams are neat. Go size in size
good shoes. wide . Very comfortable
You can order the size in size
Nice shoes! At his 45 took the biggest! Even a little have stock! So, that safely take the size in size! It was like an apartment, really warmed up the leg! Look expensive! I recommend the store!
super
It's OK!
Very soft. At 41,5 are too big.
The shoes came quickly. Size fits. The product corresponds to the description.
Thank you. My husband liked shoes, soft comfortable shoes.
It took quite a while. It was still worth it. It's very nice.
Very convenient. The size is exact. Thank you store.
Small size
Of course, the skin does not smell, but it will go.
Stitched fishing line, full draft, I do not recommend
The product is the same with the picture and discriptions. the shipment time is modarate. I liked it.
FINE
At minus 10 maximum. Otherwise, you can freeze. They look good. My size 42 took 43 came up on a thin sock. Let's see how long it can last.
It's like the photo very comfortable thank you