Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
good
Chummy watches, look awesome, work.
The clock is cool, the child was very pleased. But on the first day of the ring, for which the watch on the chain stretched. The clock failed to drop, whole. That's a fix. In Ukraine arrived in 18 days.
Very good!
Good watch for the child. Well done souvenir.
cool stuff! My kid is really happy!
The glass fell off, I had to fix it. Nice toy.
We drove hours 40 days, the product in the pritsip is happy, but it does not work to change time (the arrow does not react)
The hours of the daughter liked, go. The problem is that we can not customize them for our time
exactly like in the video
As the picture
Much better finished than I expected for that price
Magnifique
Классные часы , работают, даже после того как ребенок уронил и они рассыпались, но после сборки все работает. Ребёнок очень доволен
Очень хорошие часики в подарок для ребенка, сделано отлично!!!
Fine watch - for the price. It looks as shown and works as expected, and it is easy to set the time.
Goods don't get :( Money returned, order again
Nice little pocket watch - thanks!
The baby liked it
It's a nice watch for the price. Was expecting just a little more solid feel to it
Perfect and very fast. My son loved it.
Everything works, it came in a month. as in the photo
order placed less than two weeks ago and already arrived. I'm impressed.
Ordered 01.09.2020 received an order of 20.1020, in general, the son is very satisfied, thanks to the store
muy hermoso funcional mi hijo está feliz