Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Simply Beautiful😍
Stunning
Everything fit in size, my foot is 26 cm just right for me
They are the same as the photos, I was fascinated
Super, tylki dovzhina remintsiv
Very nice, they arrived very fast, they come a little reduced I recommend one size more
They are gorgeous heels and are so shiny. One thing I don't like is the bow still has a little feel of sticky glue that is not dried yet. The little rhinestones can move a little, and there is a big gap where the paper got stuck in the glue, which I can't take it off, but it can't see from far away, so that is fine for me.
Arrived as announcement! Perfect!!! I loved❤️
Oh, nice.
Very beautiful…, I asked equal to the number of Brazil and came straight
Fast Delivery Thank you
In general, everything is cool, there are traces of glue and smell, but this is not critical! I took 39 size on my 37, and everything fit
Oh, thanks.
A very nice shoe, but the glue was not yet dry. The paper was glued on and the Stones slipped. It should also be noted that the tip bends at the front when running.
Beautiful
Nice nice as in the picture very beautiful♥* The present document is being issued without formal editing.
Arrived very fast and the store is attentive. The shoe seems to be comfortable, but the finish is not very good. The sparkles are a sticker band and so they come out with ease. Already the closing part is very strange, come a hook on one side and a normal shoe clasp on the other side with no place to close (just see the right shoe in the photo). But using the hook on the longer shimmer part, you can leave firm on the foot, just do not know if it is the correct way to use.
Beautiful but a little small
It's good, thanks to this store)
beautiful!! really recommend. Probably going to buy another pair as well.
I have never had such beautiful shoes! On the foot 26 cm took size 42, everything fits perfectly! Just unreal beauty and made neatly! The heel is comfortable. Respect to the store!
Amazing shoes, love this store, very fast shipping
excellent... but you don't understand the buckle.
haven’t worn them yet but super cute
The shouz is very beautiful and his reputation is sweet without TQ of course helmets your usual size