Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Buen producto que hace su servicio. Algunas teclas numéricas del portátil no funcionan al pulsar y con este teclado resuelto el problema. Por el precio de compra más que aceptable
Delivery two weeks. The keyboard came in a box, everything is fine with it. To MagicBook connected quickly, works normally.
It was packed in a package and a branded box, which, of course, was much crumpled. This is not to eat a hood, I do not have to use gadgets in their own boxes. To the laptop turned instantly, the main thing is to know the combination of switching to pairing mode. To turn on the digits on Press Numlock, in the base mode keys specify the cursor. Usually, but uncritical.
By Bluetooth it works-it's good. Plugged USB receiver, the pad came without it and the batteries are not included. To connect via Bluetooth, press Num Lock + Enter
parfait
Easy programming. Very practical!! I recommend it
Perfect
Not all 4 legs stand on table, they aren’t levelled. Item arrived in more than 2 months.
Works fine, both on the computer and on the phone
nooff button and battery keeps running out. other then that - i would've been very happy
works great
Parfait
Working all good Thanks
Material of very good quality and a responsive and nice store!
Packaging is bad and broken boxes have arrived
snelle levering, goede kwaliteit
No more than
ok
ok
The keyboard is working, the buttons seem not quite comfortable, as they hang out there, maybe just not used to, but for such a cost, it's stupid to pick up. In general, everything works, satisfied
very nice product. I know it's auto-sleep capable, but I wish there is an on/off button to save even more power, when I am not using it for long time. For now I have to take out the battery. I am using this simultaneously with another Bluetooth mouse. Works well.
The goods reached Rostov-on-Don super-fast!
super great product i love it, very satisfied
Perfect
Its functions are performed. Batteries (AAA) are not included. Tactile sensations are mediocre. When connected to a laptop, standard drivers switch numloc' Om and the main keyboard to digital mode