Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very cool and cute item. The order was delayed a little, I really wanted to come to my trip to the camp, but did not have time. I 've been wearing it for a month now, it's holding up well. The chain after a month (almost did not take off) became a little smaller, I don't know how to say it correctly. The color has become a bit copper, but does not turn black. On one side the foam is straight on the surface, so 4 stars. Well, so I like everything
Thank you very much for the delivery, all arrived very well packed.
Cool tsyatka. Came for 17 days. Bird of all.
I am satisfied with the purchase, I will take more! For gifts. The seller Thank you.
Very beautiful thing special in the dark
On one side, the ball is slightly flattened, but it is not so noticeable. Overall looks nice
Garnies pendant. I don't want to be splayed, ale I think for an hour. For 2 tizhni
Beautiful pendant just like a real cloud in the palm. Even more beautiful in the light.
Product according to the description. Thank you
Breathtaking
A piece of clear sky in the hands. This is a very cool pendant/pendant. Light, pleasant, and the eye is so catching. It seems to me that I can sit for hours and look at him.
There is a fine pendant) with a little more than a pendant)
It's so beautiful, the way it looks like real clouds is amazing to me.
Wai is beautiful, there is a chipped, but nothing beautiful)
The goods arrived on time, all whole. I like the pens
Some of the clouds hit the outside of the clear bits, so it looks a little odd in some places. Looks fine otherwise.
For its price, it's a miracle, long enough chain, comfortable closure!
Not so beautiful, yak in the photo, ale norms
this product has arrived in less than a month. i found it beautiful. i hope it will last. it can be a good gift.
Received the pendant is very cute😄, Only the carbine did not stout well itself changed it. the photo is true. arrived in Ukraine 2 weeks later
Daughter🥰, All yak in the inventory. The chain is not a mess, there we are not, for our Ukrainian. The Yakisny pendant itself and light, good not for glass. In the macro service of the Viglyadak is fantastic. Tse treba bachiti.
The product arrived after 17 days with regular mail thanks to the seller and thanks the mail and waiting for other orders God willing ....
Delivered well arrived in 23 days the same description as the photo I recommend thanks to the seller
It became more important for the tizhna. Pendant in diametri 2 cm. To play in temriyava, yakshchi before the price put on a sonechko. Cover, Sho bead with plastic and about Tse in the inventory is not said.
Shines well in the dark.