Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Quality gun, dressed normally.
I recommend store! the quality is good!
Great hoodie, very stylish, nice to wear, very good quality, and fast delivery time. A very kind store, also has inquiries about this size when ordering! Give me advice and change the size that suits me. Great service, I will continue to pay attention to this store.
The delivery speed is very fast, the quality is good, the hoodies are nice and the size is right.
Good quality hoodies, fast delivery. Its size suits me, the quality is very good, recommended
faboulous quality and great customer service!
It is very beautiful ,high quality ,great store ,like the picture completely
Excellent . And thank you for fast shipping.
Great product and fast delivery.
The picture slightly does not match and in the end it seems more childish ....
.
Très bien
Great hoodie sweaters. Good quality and nice ones. Thank you for tracking up the hoodie for several times. Great service from the store.
i recieve today,my son very like it..it fit very well and good quality..thank you so much.
It's perfect, the type I like, and the clothes are beautiful.
The delivery speed was fast and did not make me wait too long. After receiving it, I tried it on. As I imagined, the material is soft and the print is delicate. The color will not fade after washing a few times and the quality is good. I am very satisfied with this shopping and I will continue to pay attention to this store.
better info about the seize
Does not correspond to the description: "chaifenko/Men's winter hoodies with a hood" no matter what winter-thin sweatshirt. For this I shoot a star. In the rest, all the rules, delivery a couple of weeks.
Soft, tough and cold protect fabric for autumn
It all came out, in principle, everything is okay. But honestly ordered hoodies for 10 dolars, the quality was the same, these cost plus minus 20, well, I expected it to be better. Gum on the sleeves well, do not like straight as made. General appearance and print are good.
bien