Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I got the wrong holster. I talked to the store and they give me the money back without a problem. I'll buy the one I wanted again.
I ordered pink, but some beige came
Everything came very quickly. Thank you
The cover fully corresponds, reached quickly for 2 weeks in the 15th region. To the touch is very pleasant, matte.
Pleasant to the touch, high-quality in color, on the phone sat perfectly
The case for my phone is extremely large and free
Delivery mega fast, ordered 11.11 came 21.11 case super
Cool
Dovga delivery. In coristuvanny 1.5 dnev. Poki is not dark.
Excellent cover, quality, non-slip, matte, exactly approached, fast delivery
Normal case, thank you!
The cover went for a long time. The product is satisfied, but the color does not exactly correspond to the picture.
Norms
it arrived fast . good quality . recommend the store .
Order came quickly. Less than a month in Chelyabinsk
The material is soft and comfortable for hands, shock resistant, perfectly covers the cameras and does not affect the photo with flash, the housing color is clearer than it appears in the image.
Order, was delivered quickly. Thank you
Excellent case, great "sits" on the phone
Glass is protective. And so the glass is peeled off.
Excellent case quickly came
Excellent quality
Priishov dovoli shvidko. Good one. It's not a night. Priemniy on the car.
Shipping takes 1 month and a half. I think it's normal after confinement. I'm fine with that.. But just what I asked for is not, the design is different from what I asked to take that into account. Color and material if very good quality
Cool, everything matches, came quickly
Quality 100%