Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is in accordance. Best Shoe Company The size corresponds to European. 9 goes to 43
The second ones he bought. I 've had some since last year and I keep using them. They 've come out good, and they're very comfortable the only thing on wet soil is very slippery.
Great bots. The size corresponds to the description. They cost their money.
Made Sneakers are very decent, took the size in size. Everything came up! Let's see how they will be worn.
At 45 times 10.5 came up perfectly. Frosts just begin,-10 gr. with keep so far good. Nature does not have bad weather .... We need to shoe "Bonn"...(we'll use the whole country...).
In Odessa two weeks. Excellent store, we take not the first time.
It wasn't like that. Behind rosemer Nache відповідає, ale to US saveliki (wave with Rose). The middle is the glue.
Shipping fast. I liked the shoes. At 45 Russian size came up perfectly. Comfortable. Thank you store. Asked, as a regular buyer, to put additional insoles, the seller ignored the request. Maybe I forgot, of course. But, the main product.
The order corresponds to the description of delivery on time store sociable
Shoes are just super! For their sum, beautiful, warm and not much expensive shoes. Advise!
The track was tracked, ordered new ones for the winter, The old came to an end. Tried on-do not press plus there is a warmed fur. True, the glue is visible, but it's not a problem, they will come out when operating. Seller recommend
They look good.
Everything is fine, I asked just in case of an additional insole, I agreed.
Look like in the picture, there is no smell, spare insoles did not put, my husband liked, measured and left in them
Good sneakers for their price. The seams are glued neatly. In minus 10 feet is warm. At our 45, took 10. with a thick toe, like poured. Delivery to p13-2, 5 weeks. Took at a discount for 1600.
Shoes came quickly, on vidz Very much even nothing, as in practice we do not know, I will write additional. I found
Delivery is fast, packed perfectly. With the size is not guessed
Cool bots,
Come quickly! later I will write in the process of socks
Super !!! My best regards
Crosses-fire! Guys, I'm answering! Supper! On the leg like poured. With the size of the store helped. In my 42nd Russian and took 42. Right. Exactly! Foot size 26.7 cm. Come quickly. 14 days. To the delivery point of the store "Pyaterochka" In general, everything is on top! Thank you and respect to the seller without advertising. See the photo.
The goods came quickly, took as a gift. It's a pity that the side is broken. With the size I do not know whether or not. I'll add a review later.
Nice shoes. My husband at our 42-43 size chose 9 Chinese. Excellent fit, still a warm sock will fit. On the edge of the sole there are some traces of glue, if you look at it. From the height of growth it is invisible. Inside, synthetic fur, I think will withstand up to-10, no more. On cooler winters I advise you to choose something else. On our Krasnodar winter the most it. This is already the 4th pair of shoes from this store, no one flared up. Seller Thank you! Delivered quickly-in 2 weeks to the point of issue 5post in the store "5KA."
Came quickly, looks like excellent shoes, fit in size, took on a dimensional grid, at 27.5 took 9.5 place under a warm sock is, after socks I will add a review
Boots received, fit in size, I wear 42 Russian, thank you very much to the store, I recommend to buy.