Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm, until it slipped
Nice shoes. As long as the test is at-10. The flight is normal. The only thing immediately felt discomfort in one shoe. It turned out the insole is the following size, and it does not fit. Folds make discomfort. Otherwise, the norm.
Fast delivery, super sneakers! Size in size, everything is convenient. I'll order more.
Delivery to Minsk 2 months. The goods are excellent, the store is adequate!
Boots are good, there was a jamb with a rivet for laces. The store without problems made a return of goods and money
On foot 27.5 ordered 9 size, sneakers sat well.
Packed perfectly. Slightly less than two months delivery. I order not the first time. Corresponds to the description. Thank you store.
Чудовe, yakysna following his Groshi
Everything is super, I recommend the store to deals
Shoes as in the store's photo. The price of the goods on the parcel was $10.
Good product
The product corresponds to the description, there are no comments. Made neatly, the threads do not stick out, there is no glue. The size corresponds to the table. I'm happy with the purchase. Delivery 3 weeks in Chuvashia.
On a wide leg I do not recommend
Good, inexpensive shoe. I recommend to buy.
good
Looks more than worthy for such a price. Took 28 cm on foot 26.5. It came perfectly. Testing in everyday use has not yet been possible.
The second time I order from this store. For the first time put additional insoles in the second of them already was not, in northern Kazakhstan delivery about 40 days
Delivery is fast, the size approached perfectly. To store Thank you very much!
The goods were received, the husband is happy! Fit in size, slightly loose (to dress with socks). Thank you to the store for additional insoles!! We will order more!!
thanks
Thank you, recommend.
Bots are good. Warm. The store at the request put a gift-insole. Recommend
Warm, in size, fast delivery
At the same second time I order here. It came well packed. Bones like bones, took about the stock really liked.
Exceptional boots I recommend, they have comfort worth for water are perfect for Mountain