Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages will be shipped by your selected shipping carrier depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of BuyAndNow.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Size in size. but heavy. as a sport is excellent
In appearance, everything is fine, but one minus is quite heavy
They came quickly. Narrow, heavy sole. Let's see how they're wearing
Проносил 2 недели. Удобные, но слегка тежеловатые. Зато не скользят на плитке и не потеет нога. BONA как всегда на высоте. Очень хорошая и недорогая обувь.
Everything is good only I thought it would be easier
Excellent summer sneakers! Took for work. I hope for a warm half a year is enough. Per foot size 27.8 cm. I took 44 size. A little free, but since at work from a long stay on the legs swollen legs, then it is! If I took 43 would be in the butt and would not be able to walk in them for a long time! Came for 4 weeks in Odessa! At this store I take not the first time! I recommend it to everyone!
Good afternoon, sneakers received in excellent new condition, the size corresponds to the description. But as for delivery, it took a very long time to wait 95 days to the Uralsk. And so to the product of narikanyi no, to buy I recommend
Качество очень хорошее,рекомендую к покупке.Размерная сетка соответствует описанию.Брала по длине стопв в см.По весу немного тяжеловаты.
The models are not bad, but in fact, heavy choices as it will be and later I also did not understand what the chipmunk does
, 43 this is 43, on the insole 28
The second time I buy the sneakers of this manufacturer, in principle, what I expected and the only thing that came, in my opinion, is a little heavy previous similar sneakers of another model, the sole was a little lighter, but there were no rubber inserts from below. The foot strip from the third size bought the size of the 9.5 I recommend to all the manufacturer arrived before the stated date
Great sneakers
Shipment was fast and the shoes are comfortable. Good for the price!
Great very comfortable
All is well
Кроссовки отличные. Подошва высокая, мягкая. Сеточка не просвечивает. На свой 42 брал 8,5. Доставка до Питера за 15 дн. Упакованы отлично. Продавца рекомендую.
Классные кроссовки! Точ в Точ как рекламе!Удобные,хорошо сидят! Продавцу огромное спасибо!
As always-good! Great store. Delivery is stable 60 days.
All the norms of Bon there is a bone, the dimensional grid is excellent. In general, I like it, I do not take the first sneakers.
3-я пара обуви из этого магазина и все нравятся, обувь как на фото, размерная сетка соответствует, подошва тяжеловата, но ходить удобно
Дошли быстро.На ноге удобные.Сшиты неплохо.Но сама модель немного разочаровала по дизайну.Есть подобные - выглядят дороже и аккуратнее.Продавец- красавчик.Положил по моей просьбе дополнительные стельки.10 звёзд однозначно.
All OK with the store did not communicate, rosemer unfortunately did not fit large were
Lungs. Have approached
On a high rise tugovato sole is heavy for summer and so nothing at first glance
They sit perfectly, went for a long time but they are worth it.